If you're ready for an exciting career opportunity to lead a passionate team towards continued success, this could be the perfect role for you! We currently have an opportunity for an Area Manager to join our Cleaning Division. We are looking for an experienced Area Manager who has a genuine passion for delivering a high standard of service and quality. The challenge is to deliver on targets and objectives by leading, inspiring, and developing your people and sites to consistently deliver for the customer. You will take great care in your work, have the ability to fulfil the role, and have a strong work ethic to help this business grow. Working hours: 37.5 hours per week Monday to Friday 8am - 4pm to suit needs of the business Hybrid and Agile working pattern Rewards: 25 days' paid holidays plus 8 statutory bank holidays Life Assurance Company Pension (Salary Exchange option) Voluntary Private Healthcare Scheme and Cash plan Scheme Staff wellbeing and employee assistance program Enhanced Parental pay schemes Training & development, including IOSH and BICS Company Laptop and Phone Company Pool Vehicle, with fuel card Employee Referral Scheme Development Opportunities Company Events Plus, Much More Key responsibilities will include: To ensure that all staff have completed Induction and appropriate skills-based training and identify any retraining needs of employees. Deal with all staff performance and disciplinary issues in line with company procedures. To ensure a safe working environment. To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction. Co-ordinate cleaning schedules and absence cover with cleaning teams and mobile cleaning teams. Identify areas of improvement within your business area in relation to productivity, improvement in allocation of hours, and any other areas that affect monthly results. Weekly meetings with Operations Managers. Interface with clients to complete monthly KPI returns. The person: Full driving licence. IT skills - Use of Online HR, Payroll, and Audits. Proven track record of having worked within the cleaning industry at supervisory level with experience of multi-contract management ideally including office, industrial, and education sector cleaning. Candidates should have excellent communication skills. Financial acumen and experience of budget management. Health & Safety experience. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for an interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE #NorthernIreland
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