Join Our Wave: Retail Manager at Lost Shore Surf Resort About Us : ? Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital.
The largest inland surfing pool in Europe, arriving next to Europe's largest indoor climbing arena, is putting Scotland on the map for all the right reasons!
But it's the range of other activities and leisure offerings that make us so special, offering something for everyone.
Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.
The Role: Retail Manager? As the? Retail Manager , you'll p lay a n important part in enhancing our visitor experience .
You'll oversee the retail operations, manage a team, and ensure the smooth functioning and profitability of our retail offering .
Your experience in adventure sports retailing , excellent communication skills, and business acumen will drive success in this role.
Team Leader: Lead and motivate your retail team .
Foster a positive work environment and encourage teamwork.
Schedule shifts, assign tasks and provide training as required .
Inventory Management: Maintain accurate stock levels, track inventory, and reorder merchandise as needed.
Curating a range that speaks to every customer that comes through the door.
Sales and Customer Service: Provide exceptional customer service, assist visitor s with product selection, and process transactions.
From experienced surfers to tourists and those having their first surfing experience.
Keep an eye open for other retail opportunities across the site, from a supplier pop up to what we sell behind ou r reception desk .
Rental : Managing a varied and exciting range of rental boards for customers to maximise their surfing experience with.
Ensuring any repairs are handled in a professional and efficient manner Visual Merchandising: Create appealing displays that showcase our surf gear, apparel, and accessories.
Having an eye for detail and a passion for continually evolving and improving the visual aspects of the shop.
Financial Management: Monitor sales performance, analyse trends and responding accordingly , and contribute to achieving revenue targets.
Balancing the staff rota so that it runs as efficiently as possible.
Supplier Relations: Collaborate with suppliers and negotiate the best possible terms.
Health and Safety: Ensure compliance with safety protocols and maintain a clean and organi s ed retail space s .
Budge ting : You will be responsible for managing budgets, payroll, and ensuring our retail offering meets and exceeds targets .
Qualifications , Skills and Experience Minimum of 3 years in retail management, preferably in a surf or adventure sports environment.
A genuine love or interest in surfing, water sports, and beach culture.
Flexibility to be able to work evenings, weekends and holidays.
Why join the Lost Shore Team?
A front-row seat to the opening of Europe's largest inland surf resort .
Sunsets over the surf lake (because even managers need a moment to breathe) .
A team that knows how to have fun at work but equally understands the value of hard graft .
A chance to put your stamp on Lost Shore's legacy .
On top of an attractive salary you will also enjoy a competitive benefits package including 28 days paid holiday , pension and lots more!