Grade D £19,057.38 to £20,635.93 per annum (£13.05 to £14.13 per hour) + 7% enhancement for out of hours working.
Contract Permanent and Fixed Term (6 months) The Role An opportunity has arisen for a Resource Planner to join the busy Home Support Reablement Team.
We are now looking for 2 new team members to play a vital role in screening and allocating packages of support on behalf of the Home Based Reablement Service.
The role includes data entry of packages of care onto a computerised scheduling system and the support and maintenance of these IT systems.
You will work alongside a team of resource planners to assist with queries and updating systems and reports on our own IT systems.
You will provide quality rostering to ensure staff are deployed in the most effective manner to utilise both time and costs.
You will feed into user groups so we can utilise the IT systems in the most effective way.
About You We are seeking a highly organised and customer-focused individual with excellent IT skills, including proficiency in Microsoft Office applications such as Outlook, Word, and Excel.
The ideal candidate will have an outstanding telephone manner, exceptional organisational abilities, and excellent communication skills.
Providing top-notch customer service is a key aspect of this role.
You will be required to work 28 hours per week on a flexible rota covering seven days, with shifts scheduled between 7:00 am and 10:00 pm.
In recognition of this flexibility, a 7% enhancement will be added to your salary.
Join us and make a difference!
About Us This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.
Bolton is a great place to work.
We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous.
We are passionate about improving the outcomes and experience of Bolton people.
We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.
As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes.
In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.
Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.
Ready to apply?
Then please click Apply and explain how you meet the points on the person specification.
Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel.
Please see greater.jobs for further information before you apply.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.
This organisation has signed up to the Greater Manchester Continuous Service Commitment.
That means we will recognise your continuous or 'unbroken' service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits.
Please see the home page of greater.jobs for more information.
For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact ******