### Description
**About the Role**
We're looking for a passionate leader to join us at our __ Skegness Resort as
part of our Resort Safety team.
As the Resort Safety Manager will be
responsible for leading all day-to-day operations within the Resort
Safety****(Night) team function for a large complex, with multiple
entertainmentlicensed venues, thousands of guests and team living on resort.
You will be responsible for maintaining the layered security arrangements of
the resort, from perimeter to internal patrols, to specific venue staff (doors
and internal patrols), including mobile patrols, response tasks and balancing
security arrangements against customerguest experience ensuring the safety of
team and guests.
You will lead your team, focusing on promoting a culture focused on delivering
an amazing guest experience alongside driving brand profit and growth.
You will also closely monitor KPIs, guest NPS and feedback and fluctuating
guest volumes based on break type to ensure the venue and your team are set up
for success and we are taking opportunities to improve where we can.
This is an operational guest facing role and therefore all none-guest facing
tasks and activity will be allocated as time within your working week to allow
you to spend the majority of your time with your team, around all areas of the
Resort and with our guests.
Shift pattern for this role will be Friday to Tuesday - 5.00 PM to 1.00 AM.
### About You
We are looking for an individual with previous demonstrable experience of
leading a (venue) team in the private security industry and experience in
placing the customerguest experience at the heart of everything that we do.
Demonstrable experience of leading teams to success, this includes proficiency
in: managing performance, coaching and delivering team training, setting
standards and role modelling this behaviour, problem solving and providing
feedback.
You should be passionate about leading and developing a team and supporting
people through regular 121s and coaching.
**This role also requires you to hold a current SIA Door Supervisor License
and Driving License.
**
Delivering an amazing experience to our guests is the most important part of
this role so you should be passionate about every interaction and should seek
opportunities to improve this wherever possible.
### About Butlins
At Butlin's, we're all about fun, excitement, and adventure by the bucketload!
For over 80 years we've been delighting hundreds of thousands of guests each
year, whether on a non-stop action family break or our epic Adult only Big
Weekenders.
Ask any of our team, past and present, and one of the best things they'll say
about working at Butlin's is our culture!
We're all about providing our guests
with an Altogether More Entertaining and Fun Break, brought to life through
our three mighty values.
So, if you want a role where you Create Smiles, where you aren't afraid to Get
Stuck In and where the team genuinely Cares For Each Other – this could be the
perfect fit for you.
There has never been a more exciting time to join Butlin's!