### Description **About the Role** We're looking for a passionate leader to join us at our __ Skegness Resort aspart of our Resort Safety team.
As the Resort Safety Manager will beresponsible for leading all day-to-day operations within the ResortSafety****(Night) team function for a large complex, with multipleentertainmentlicensed venues, thousands of guests and team living on resort.
You will be responsible for maintaining the layered security arrangements ofthe resort, from perimeter to internal patrols, to specific venue staff (doorsand internal patrols), including mobile patrols, response tasks and balancingsecurity arrangements against customerguest experience ensuring the safety ofteam and guests.
You will lead your team, focusing on promoting a culture focused on deliveringan amazing guest experience alongside driving brand profit and growth.
You will also closely monitor KPIs, guest NPS and feedback and fluctuatingguest volumes based on break type to ensure the venue and your team are set upfor success and we are taking opportunities to improve where we can.
This is an operational guest facing role and therefore all none-guest facingtasks and activity will be allocated as time within your working week to allowyou to spend the majority of your time with your team, around all areas of theResort and with our guests. Shift pattern for this role will be Friday to Tuesday - 5.00 PM to 1.00 AM.
### About You We are looking for an individual with previous demonstrable experience ofleading a (venue) team in the private security industry and experience inplacing the customerguest experience at the heart of everything that we do.
Demonstrable experience of leading teams to success, this includes proficiencyin: managing performance, coaching and delivering team training, settingstandards and role modelling this behaviour, problem solving and providingfeedback.
You should be passionate about leading and developing a team and supportingpeople through regular 121s and coaching.
**This role also requires you to hold a current SIA Door Supervisor Licenseand Driving License.
** Delivering an amazing experience to our guests is the most important part ofthis role so you should be passionate about every interaction and should seekopportunities to improve this wherever possible.
### About ButlinsAt Butlin's, we're all about fun, excitement, and adventure by the bucketload!For over 80 years we've been delighting hundreds of thousands of guests eachyear, whether on a non-stop action family break or our epic Adult only BigWeekenders.
Ask any of our team, past and present, and one of the best things they'll sayabout working at Butlin's is our culture!
We're all about providing our guestswith an Altogether More Entertaining and Fun Break, brought to life throughour three mighty values.
So, if you want a role where you Create Smiles, where you aren't afraid to GetStuck In and where the team genuinely Cares For Each Other – this could be theperfect fit for you.
There has never been a more exciting time to join Butlin's!