### Description **About the Role** We're looking for a passionate leader to join us at our __ Skegness Resort aspart of our Buffets department as a Venue Manager. As a Venue Manager, you'll be vital in helping our guest's create smiles –getting stuck in to give them a great dining experience!
You'll be part of abig team of people who are responsible for providing our guests with breakfastand dinner in our self service restaurants each day of their holiday.
You should enjoy developing people and be passionate about deliveringexceptional experiences to guests by nurturing, training and coaching the teamin a fun-filled environment.
You will drive standards and have the ability to lead the team to excellence,incorporating all brand standards and Butlin's way of working.
Reporting to the Senior Manager, you'll enjoy the buzz of a busy environmentand will drive your team to maintain high levels of hygiene and cleanliness.
You'll have the ability to drive consistent brand standards whilst being guestobsessed and operating efficiently in everything you do.
The role will alsoinvolve analysing KPI's, facilitating and monitoring all team training andadhering to food safety and health & safety policies. You should have a real passion for leading by example and inspiring others todeliver experiences that truly delight our guests.
You should be an advocatefor your team's fulfilment at work, ensuring that you are having regular 121sand PDP discussions to support their development and career with Butlin's.
As with all roles at Butlin's, no day will be the same and you will need toenjoy thinking on your feet, getting stuck in, and ensuring that our guestexperience is always your number one priority.
Typical working hours cover 40 hours per week, 5 days over 7 with a variety ofshifts between 7am - 9pm with support across the wider department at times andwill including weekend, bank holidays and Christmas working. ### About You We are looking for an individual with prior experience in __ a volume cateringand or food environment, where a balance of speed and quality is important.Strong experience of being guest and customer-facing and dealing with a rangeof queries and sometimes complaints directly is essential._ _You should be passionate about leading and developing a team and supportingpeople through regular 121s and coaching.
Delivering an amazing experience to our guests is the most important part ofthis role so you should be passionate about every interaction and should seekopportunities to improve this wherever possible.
You should have experience of managing rotas based on fluctuating guestvolumes, experience in working with multi-skilled team to support other areasof the business based on guest demand.
You should be able to demonstrateexperience of leading teams to success, to include proficiency in managingperformance, coaching team, delivering team training, setting standards androle modelling this behaviour, problem solving & feedback and able to managemultiple priorities and can adapt quickly to changing requirements.
### About ButlinsAt Butlin's, we're all about fun, excitement, and adventure by the bucketload!For over 80 years we've been delighting hundreds of thousands of guests eachyear, whether on a non-stop action family break or our epic Adult only BigWeekenders.
Ask any of our team, past and present, and one of the best things they'll sayabout working at Butlin's is our culture!
We're all about providing our guestswith an Altogether More Entertaining and Fun Break, brought to life throughour three mighty values.
So, if you want a role where you Create Smiles, where you aren't afraid to GetStuck In and where the team genuinely Cares For Each Other – this could be theperfect fit for you.
There has never been a more exciting time to join Butlin's!