Resilience Manager – London Situational Awareness Team

Resilience Manager – London Situational Awareness TeamSalary: £63,112 per annum plus £8,767 out of hours allowance.
Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate's teams includes delivery of major events, designing and leading public affairs or marketing campaigns, providing data, evidence and analysis, to making sure London's key agencies plan for, and can respond to emerging threats or emergencies in our city.
About the teamWorking with over 170 organisations, the London Resilience Unit delivers and coordinates resilience services across the capital on behalf of the Mayor of London and Local Authorities. London Resilience Unit supports the work of London's key agencies in assessing risks, working to reduce the likelihood or impact of those risks and, where risk can't be eliminated, preparing arrangements to respond, recover and learn from emergencies.
This exciting opportunity will lead and develop the London Situational Awareness Team and will work with key partners to monitor real-time events and information feeds to produce high-quality intelligence-led reports and briefings on unfolding events impacting London.
About the rolePutting into practice your leadership skills, you will lead a team of nine staff monitoring London and horizon scanning 24/7, working closely with London's resilience partners to provide insight and analysis to key decision makers. This is a unique opportunity to play a crucial role at the centre of London's day-to-day management.
A key requirement for this role is experience in supervising and/or managing a team of people in a control or situation centre. Ideally, you will have experience of developing a team that provides a 24/7 capability.
In a crisis, your team will provide the initial liaison, information gathering and logistical response until the London Resilience Unit on-call team can be mobilised. You and the team will have the capability and flexibility to adapt to the full spectrum of crises; assess the significance of events and whether or not to alert the unit's duty team.
You should have excellent communication skills and the desire to deliver a lasting impact is essential. Experience of managing or supervising a team is essential. It would be desirable if your management or supervisory experience was in a crisis management and/or intelligence analysis/operational environment.
Overall, this job offers an excellent combination of initiative, service delivery and policy work covering the full range of London's city operations. The job will involve working unsociable hours from time to time as well as being part of an on-call rota, and qualifies for an on-call allowance.
The post holder must be willing to undergo National Security Vetting processes to the level of Security Cleared. This process requires the post holder to have been resident in the UK for a minimum of the last five years. Individuals will not be expected to hold existing National Security Vetting in order to apply for the post.
This role is based at Palestra House, 197 Blackfriars Road, London, SE1 8NJ, and the post holder is expected to work onsite at the office. Skills, knowledge and experienceTo be considered for the role you must meet the following essential criteria:
Demonstrable experience of leading and developing a team within a control / situation centre environment.Demonstrable evidence of success in preparing and presenting clear and concise written reports and briefings on complex and sensitive issues within demanding timescales.Demonstrable evidence of success in building and maintaining working relationships and partnerships across professional and operational boundaries within and beyond an organisation.Demonstrable evidence of providing advice to decision makers.Evidence of having been a resident of the UK for at least the last five years.How to applyIf you would like to apply for the role you will need to submit the following:
- Up to date CV
- Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria and competencies outlined in the advert.
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'Additional Documents' section of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g. "CV – applicant name - 012345) Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment.
The interview/assessment date is: To be confirmed.
Equality, diversity and inclusionLondon's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part-time work as this role is open to job share.
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
Additional InformationPlease note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Principal accountabilitiesLead a team to develop and deliver the London Resilience Unit's 24/7 horizon scanning, situational awareness and first alert capability.Lead the development of methodologies and exploration of new sources and practices that bring innovation to the work of the team.Provide written and oral briefings, high-level advice, policy and specialist reports for the Mayor, his advisors, Deputy Mayors and GLA staff.Lead the development, delivery and promotion of a wide range of information products, analytical outputs, databases and portals to support situational awareness across London's key agencies.Engage with internal and external stakeholders to open new information streams. Ensure that relevant procedural changes are introduced and collaborate with other London Resilience partnerships to ensure that the maximum value is generated.Person specificationTechnical requirements/qualifications/experienceExperience of leading and developing a team within a control / situation centre environment.High-level communication skills, with a successful track record of giving professional advice to decision makers as well as staff at all levels of an organisation on complex and sensitive issues.Evidence of success in preparing and presenting clear and concise written reports and briefings on complex and sensitive issues within demanding timescales.Evidence of success in building and maintaining working relationships and partnerships across professional and operational boundaries within and beyond an organisation.A willingness to undergo National Security Vetting to the level of Security Checked (SC) and processes to the level of Developed Vetted (DV) if required.Ability to work on a flexible and changing schedule and be part of an on-call rota.
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