Residential Concierge

Details of the offer

Portico are on the lookout for an experienced Concierge to join our team at a high end residence in Knightsbridge.
You'll be situated in a multi-functional building offering 15 luxurious residential apartments, 2 floors of office working space and 8 street-facing retail units.
Situated in a magnificent and prestigious part of Belgravia surrounded by iconic places like Harrods, the Mandarin Oriental and Hyde Park.
The building has 3 different entrances with their respective receptions and one loading bay entrance located at the rear of the building, next to the control room.
As a Concierge, you will primarily: Manage contractors access to the building; welcome visitors; facilitate access of house staff into the resident apartments; report to, help and assist the building manager.
You have the chance to take ownership of the concierge desk by managing and facilitating all concierge requests, receive deliveries, manage security, and access controls, as well as administration duties when required.
You will be helping the client team, helping multiple residents within the building and a vast array of adhoc tasks.
Shift pattern: 12 hour shifts on a 4on/4off rotation basis between 11am-11pm Salary: £29,855 The successful candidate will have experience in a similar role, within a 5-star environment as well as a comprehensive knowledge of London.
A proud and impeccable appearance is always required.
Whats in it for you?
Holiday allowance and Enhanced annual leave.
Pension.
Life insurance.
Recommend a Friend Bonus Scheme.
Thank you voucher scheme.
24-hour private helpline for employees, providing counselling & information services.
Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
Award winning Training Academy that provides excellent training and development opportunities for our people.
Eyecare scheme Who is Portico?
Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working, and other soft services.
Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland.
We have built our relationships and reputation on providing impeccable client services through the development of our people and the assistance of our operational teams.
Why Portico?
Portico is defined by our unique culture One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.
?We are one vibrant community and love meeting up to celebrate our success.
Our people are customer service superheroes!
With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and dedication are never overlooked.
We provide every team member with the very best coaching, encouragement, and training to flourish and reach their full potential.
Our recognition programmes focus on an impromptu thank you scheme, the Annual Portico People Awards and long service awards.
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Nominal Salary: To be agreed

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