To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.What we offer:Servicing/Repairs material handling equipment, and other specified equipment on site.Ordering of parts as efficiently as possible & ensure all stock levels/movement records are accurate & correctTo dispose of all waste products relating to the repair/service of the MHE using approved waste disposal companiesEnsure automated system & all paperwork is completed accurately & within the stipulated time period & with the relevant order numbersTo ensure site stock is monitored/counted and sufficient for the day to day maintenance of the fleetEnsure servicing & WIP are kept up to dateMaintain a safe working environment & work in a safe manner, ensuring site rules and regulations are followed at all timesReport any unsafe practices or potential hazards immediatelyTo provide reliable information to the customer with regards to maintenance, consultation on repairs and to provide advice on the use of equipment.To carry out inspections and monitor the safety of the repaired and maintained trucksTo liaise with the Service Controller, customer and Service Manager to ensure information regarding individual forklifts and equipment is shared including damage or requests for a replacement truck in the event of a long repair, as well as keeping all relevant parties up to date with the progress of work activitiesTo work closely with the sales & STR team and refer leadsTo accurately complete job sheets, timesheets and purchase requisitions and parts paperwork within the required timescaleTo make proposals for the improvement of the implementation of work activities and work conditionsTo take responsibility for all equipment and tooling (including van/laptop/printer etc) and ensure that it is in a safe, clean condition for the type of work being undertaken.
** where van is required due to site requirementsTo take responsibility for van weight and safe/roadworthy condition before use.
** where van is required due to site requirementsTo work to and understand KPI's relating to service, admin and stockTo ensure that a clean and safe working environment is maintained at all timesTo actively participate in training days, work meetings, and other meetings for the exchange of informationTo maintain familiarization with Linde MH UK Ltd/STILL Materials Handling Ltd policies & procedures & adhere to these.
E.g.
IT Policy, absence policy etc.To attend training courses to maintain up to date knowledge of equipmentLiaise direct with customer to maintain maximum MHE up time & customer satisfactionLiaise with STR controller and assist with management of STR fleet on siteEnsure that records relating to VOR machines, battery repairs, and battery topping are kept up to date and circulated to relevant peopleCarry out risk assessments on all work processes and develop safe working practices in accordance with current health and safety legislationSupport the development of engineers through practical training and mentoringUndertake additional training and/or qualifications provided by Linde MH UK Ltd/STILL Materials Handling Ltd.Make your line manager aware of any site developments or changes in customer needsThis list of duties and responsibilities is not intended to be exhaustive but is to be used as a guideline for the job in questionThere is a need for a flexible approach to this job in order for the company to achieve its objectivesTasks and Qualifications:HEALTH & SAFETYThe responsibility for employees' health and safety does not rest entirely with the Company and its management.
As an employee, irrespective of your position in the Company, you have a legal duty of care to adhere to the company policy at all times.
You must maintain a safe and healthy working environment, take care of your own health, safety and environment at work and of other colleagues & other individuals on site who may be affected by your actions or omissions.