Description Where can a Researcher Support Associate improve the health of everyone, everywhere?
UK Biobank is helping pioneer new pathways in health, believing that people have the right to live longer and more fulfilling lives.
We're a team aiming to make a difference to millions of people around the world - and an employer who cares passionately about the diverse range of professionals who have come together to drive our incredible journey.
This role is simply pivotal to that journey.
The question is, are you the Researcher Support Associate to provide the high level of service delivery to our researcher population?
Can you do it?
The answer is "yes", if you can; Provide first class administration support Assist in managing requests from ethical research organisations in accordance with respective procedures, systems, maintain databases and records accordingly.
Maintain processes and procedures according to quality standards ISO 9001 and ISO 27001 to provide support to the UK Biobank researcher community This important work enables and empowers us to make our vital work even more impactful, for the benefit of millions of people.
Working hours are 35 hours per week, Monday to Friday, hybrid working is available.
Located in Greater Manchester (initially based in Stockport with a move to Manchester Science Park mid to late 2026).
Is this 'You'?
Reporting into the Lead and Senior Associates, you'll be; Experienced in delivering excellent customer service and/or service delivery in a fast-paced administration environment Proficient with using MS Office and CRM systems Passionate about meeting deadlines/ objectives and seeing issues through to resolution Able to provide clear and engaging written communication All of this whilst working in a team that is helping shape world health for generations to come.
Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development.
What's on offer We have a range of benefits here at UK Biobank, some of the highlights of those are: 26 days' annual leave (which increases with length of service) plus Bank Holidays Holiday buy scheme (buy up to 1 week of additional leave per year) A paid day off for your birthday (in addition to annual leave) Flexible (hybrid) working, including modern offices in Stockport (initially based in Stockport with a move to Manchester Science Park mid to late 2026) USS Pension Scheme which is a 'hybrid' defined benefit/defined contribution scheme Enhanced family leave (available from day 1 of employment) Cycle to work scheme Professional subscriptions reimbursement (where applicable) Free gym on site On site Canteen Subsidised lunches (£5.50 contribution per day when working on site) and refreshments Free car parking Employee discounts portal 20% Discount at EE Employee Assistance Programme Eye-care scheme Annual flu vaccination Life Assurance cover #LI-Hybrid The job advert closing date may change, so we recommend that if you are planning to apply that you do so without delay.
UK Biobank is a large-scale biomedical database and research resource containing in-depth genetic and health information from half a million UK participants.
The database, the largest and most comprehensive of its kind in the world, is anonymised and made widely accessible by UK Biobank to global researchers who use it to find new scientific discoveries about common and life-threatening diseases – such as cancer, heart disease and stroke which strike in mid-later life.
UK Biobank is an innovative organisation with over 250 staff across four sites in the UK that fosters an engaging environment and supports the development of our staff.
Our dedicated teams work alongside the world's leading biomedical scientists in our joint mission to improve public health.