Job description RemoteStar is looking to hire a Senior Site Reliability Engineering Manager on behalf of our client based in the UK with a fully remote work policy.
About Client: The client is building a B2B marketplace for diamonds.
It's an industry-leading B2B diamond and gemstones marketplace, connecting jewelry retailers to gemstone suppliers.
They have a presence in London, Hong Kong, Amsterdam, Mumbai, and New York since 2001.
About the role: As the SRE Manager, you will play a critical role in ensuring the reliability, scalability, and performance of our infrastructure and services through both direct technical contribution along with team building and management.
Take full ownership of the production estate from both a technical and process perspective. Provide a consistent smooth operation of live systems and drive all on-call support issues. Design and operate a new incident tracking process to ensure root causes are found and remediated in a timely fashion by the development team. Create and maintain high-end monitoring and automation tooling.
Drive automation initiatives to streamline operational workflows and improve efficiency. Develop and maintain tools, scripts, and dashboards to monitor system health, performance, and reliability. Build a first-class SRE team through a combination of leading by example, coaching, and mentoring.
Provide leadership and guidance to the SRE team, fostering a culture of collaboration, innovation, and continuous improvement. RESPONSIBILITIES: Proven experience in a senior or lead SRE role, with a strong track record of building and maintaining highly reliable infrastructure and services. Expertise in incident management, including incident response, resolution, and post-mortem analysis. Proficiency in monitoring, alerting, and observability tools such as Prometheus, Grafana, ELK stack, or Datadog. Experience with cloud platforms such as AWS, Azure, or GCP, including infrastructure as code tools like Terraform or CloudFormation. Strong scripting and automation skills, with proficiency in languages such as Python, Bash, or Go. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams in a remote environment. Demonstrated leadership capabilities, with a passion for mentoring and developing team members. WHAT THEY OFFER: Dynamic working environment in an extremely fast-growing company. Work in an international environment. Work in a pleasant environment with very little hierarchy. Intellectually challenging role, playing a massive part in the client's success and scalability. Flexible working hours.
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