About the RoleJob Title: CCTV Control Room Operators*Immediate start available*About FRGFirst Response Group is not just a workplace.
It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.
We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.If you are looking for a workplace that values innovation and excellence, FRG could be your next career move.Job OpportunityKey Responsibilities:Proactively monitoring all CCTV, safety systems and access systems.Advanced computer skills and proficiencyExcellent verbal and communication skillsExceptionally customer focused and able to deliver excellence service levels.Monitor and respond to incidents on site appropriately.Maintaining various records of communications and eventsAccurate asset control of all equipment such as radios or keys ensuring they are signed out and returned by Security or other parties.Ability to work in a team environmentAble to work and communicate effectively with all levels of leadership.Work closely with the management team to achieve site objectives.Proactively follow up and track all inbound and outbound communication.Have excellent communication and IT skillsAware and due diligent in GDPR practicesEssential SkillsMust have a valid CCTV Licence.Must have a valid first aid LicenceMust have the right to work in the UK.Fully comprehensive 5-year work/unemployment/education history screenable to BS7858.High levels of written and verbal communication skills.About CompanyFirst Response Group (FRG) is a total security, risk, and facilities management solutions company.
We are leading the way with new technologies and training and development to deliver a first-class service to our clients.What makes us different is our people.
Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'.
It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.DE&IWhat makes us different is our people.
Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'.
It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.BenefitsTraining and developmentPaid holiday allowance of 5.6 weeks per year pro-rataReferral Scheme - £100 successful referralUniformHealthcare package which includes access to EAPStatutory Pension Scheme