Reassured Ltd is the largest non-advised life insurance intermediary in the UK with established locations in Basingstoke, Portsmouth, Southampton, Manchester, Bristol, Bournemouth and Chester.
We launched our new Advised business offering in 2021 and continue to grow our sales and support teams across the entire business this year. We arrange over 15,000 new customer life insurance policies per month with leading sales conversions and customer satisfaction metrics. The business is outbound, B2C sales from internet generated customer enquiries.
This role will involve delivery of induction, sales development training, conduct and compliance training and coaching. Training will be delivered in line with Reassured corporate culture and values, taking into account all regulatory responsibilities. As a Regional L&D Partner you are expected to be highly professional, a good communicator at all levels and highly driven to support the success of our employees across all departments.
ResponsibilitiesSupporting our stakeholders in ensuring the implementation & compliance of Consumer duty requirementsDelivery of induction training (either face to face or virtual classrooms)Supporting and guiding sales agents from induction to probationCreating and updating training materials as requiredConduct development reviews and coaching sessions with your learnersAd-hoc training requirements, including soft skills, sales training, leadership development or product specific trainingCall listening and feedback relating to sales agents' performanceLiaison with key stakeholders to ensure training requirements meet business needsEnsuring FCA regulatory training is delivered accurately and to the highest standardsCreation of and updating training recordsProject work as required by the Head of Learning & DevelopmentPlanning and preparation of training programmesManagement of employees eLearning through the learning management systemSupport and promote a culture of learning and development across the businessQualificationsKnowledge Intermediate IT ability (Word, Excel, PowerPoint)Sales theoryLeadership and management practicesProtection Insurance product knowledge (desirable)FCA Regulations (desirable)Learning & coaching practicesSkills Excellent written, verbal & listening communication skillsExpert in coaching & facilitation skillsProven ability to collaborate with key stakeholders across different functionsProven ability to create engaging training material using a range of blended learning methodsAccuracy & attention to detailAbility to conduct training needs analysisExperience of working successfully in a fast paced, targeted, and regulated telephone sales environmentReporting into a HR or Team People function whilst working collaboratively with a sales operationTeam player but with the ability to achieve individual successDemonstrable success in a demanding yet rewarding learning and development functionCreative and engaging style of training deliveryExperience Insurance or financial service salesLeadership development trainingWorking within an FCA regulated environmentDelivery of virtual classroom training using Microsoft TeamsQualifications Educated to GCSE level or equivalentCIPD lv3 or TAPS qualified trainer (desirable)
#J-18808-Ljbffr