Referral and Assessment Manager Salary £41200.00 plus car allowance £3800.00 25 Days Holiday Plus Bank Holidays Covering North Wales, Greater Manchester, and Yorkshire CareTech is a person-centred care company that provides quality care to adults nationwide.
Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions.
We refer to this as Extraordinary Days, Every Day.
CareTech Adults are recruiting for a Referral and Assessment Manager to join our Senior Management & Business Development Team.
The referral and assessment manager will focus on core bed fill and generating a healthy pipeline of referrals for all new services.
To support the Business Development Manager and operational leads in the marketing and sales of all voids within the regions of supported living and residential services.
To assist in maximising business potential and profitability, helping to ensure that all CQC standards and company procedures are met and the budgeted levels of occupancy are achieved.
Responsibilities: To assist the Business Development Manager and operational colleagues with the maximisation and monitoring of sales and marketing within the region To ensure the timely follow-up of new sales enquiries and referrals To promptly carry out client assessments To liaise with care managers, family members, and other external professionals to secure appropriate placement of new clients, ensuring that their individual needs are met To arrange and accompany visits by care workers, families, and clients to care homes in the region To liaise with home managers and to view homes prior to visits taking place, ensuring the best possible image of the organisation is projected To assist with the completion of new business tenders, including liaison with internal departments to obtain the required information To help to develop and maintain an up-to-date marketing database To assist with the timely compilation of statistics, reports, and management information To assist the Business Development Manager and operational colleagues in arranging and running promotional activities and events, including the launch of new services and homes within the region To represent the company, when required, at regional and national events to publicise the organisation, e.g., exhibitions, trade shows, and conferences.
To achieve divisional targets and set KPIs.
Person Specification: In order to perform this role effectively, the post holder will demonstrate the following Attributes: A natural and thorough understanding of marketing principles Ability to build and maintain strong relationships Friendly, polite, and professional Reliable and trustworthy Self-motivated and driven with a desire to continually succeed and improve Skills: An excellent understanding of the business environment and of the services provided by CareTech community services Excellent communication and influencing skills Able to manage relationships with tact and diplomacy Highly organised with excellent prioritisation skills Able to produce and respond to detailed written and oral communication in an office setting Able to use standard applications to process, obtain, and combine information, e.g., Microsoft Office, Excel, Word, Outlook, mail merge, and databases Company Values Positive Empowering Person-Centred Innovative Friendly Rewards & Benefits *£500 Recommend A Friend Bonus *Blue Light Card Company Standard Benefits Free DBS Check Employee Recognition Schemes Career progression within the company CareTech Foundation – Opportunity to apply for family and friend's grants Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment; the disclosure expense will be met by the employer.
If you have not heard from us within 14 days, please assume that you have not been successful on this occasion.
Please do not hesitate to apply for other suitable roles in the future.
*T&C's paid following the successful completion of a 6-month probation period