Job overview Do you have excellent communication and organisation skills?
At NHS Oxfordshire Talking Therapies, we're looking for a Referral Co-ordinator who will oversee and actively manage new referrals into the service for patients with more complex mental health problems, long term health conditions and / or who are associated with riskWe provide Cognitive Behavioural Therapy (CBT) and other evidence-based psychological interventions, through a stepped care treatment model to people in the local community, who are dealing with common mental health problems.
We are building on our excellent reputation of delivering high-quality NICE recommended treatment working closely with Oxfordshire Mind and Keystone Mental Health Hubs.
Main duties of the job In this role, you will liaise closely with other NHS Oxfordshire Talking Therapy colleagues, Senior Duty and Day Supervisors, key stakeholder groups and secondary care where necessary to ensure referrals are triaged to the appropriate care pathway within the appropriate time frame.You will need to have knowledge of Cognitive Behavioural Therapy (CBT) and have significant experience of working in mental health services.
We would welcome applications from existing CBT Therapists, Clinical / Counselling Psychologists, and primary / secondary care Mental Health Practitioners.
Working for our organisation Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"Our values are: "Caring, safe and excellent"At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing.
These include: Excellent opportunities for career progressionAccess to tailored individual and Trust wide learning and development27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceNHS Discount across a wide range of shops, restaurants and retailersCompetitive pension schemeLease car schemeCycle to work schemeEmployee Assistance ProgrammeMental Health First AidersStaff accommodation (please note waiting lists may apply)Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Detailed job description and main responsibilities This is a role that will enable you to progress your skills and knowledge of IAPT primary care, secondary care services, and reinforce the interface with Primary Mental Health.
As a Trust, we value our employees and put people first.
You will have regular supervision from Senior Clinical / Management staff and have a range of training opportunities to support career progression and your personal professional development.We are excited to offer this new position as a hybrid role, working remotely and on Trust premises giving you the opportunity to work flexibly.
You will share our passion for supporting patients through talking therapies and be an integral part of our hard-working successful team that focuses on delivering an excellent service.Within the role you will also assist with complaints and concerns within the service raised by service users.
Person specification Knowledge Essential criteria Knowledge and experience of working with clients with a range of psychological difficulties both within a Primary and/or Secondary Care setting.Well-developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers, and other professional colleagues both within and outside the NHS Desirable criteria Knowledge of working in both primary care and secondary care settings Qualifications Essential criteria Core mental health qualification i.e.
mental health nursing, social work, clinical psychology, occupational therapy, or other relevant CBT qualifications.Educated to degree level or equivalent professional qualification Desirable criteria Post graduate qualification or continued professional development Skills Essential criteria Skills in providing consultation to other professional and non-professional groups Experience Essential criteria Experience of managing referrals in Mental Health Services or Psychological ServicesExperience of work within Primary and Secondary Care mental health servicesTo understand and have experience of risk managementExperience of inter-agency working and liaison on a wide range of service user issues All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study.
Please ask your referees to respond promptly to reference requests.Employees are expected to undertake mandatory and statutory training related to their role.We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential.
All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.Oxford is a world-renowned centre of excellence for research.
Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site.
The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing