Job summary The closing date for this vacancy is but we will close it prior to this date if we find a suitable applicant in the meantime.We are looking for a friendly andefficient Receptionist to join our well established team.Experience of using Emis Web andDocman systems is desirable.You must be flexible with regardsto hour of work as cover for colleagues annual leave and sickness will berequired and also be prepared to work over two sites between the hours of 7am We are looking for a part time member of staff to cover the following hours:Monday until with an hour lunchThursday 1pm until 6pm withFriday 1pm until 6pm withYou will be expected to work anoccasional Saturday morning from noon.
Therate of pay will be negotiable depending upon experience.The successful applicant willalso benefit from 5 weeks of paid annual leave plus bank holidays and have theoption of enrolling into the NHS pension scheme.
Main duties of the job The duties will include dealing with patients, booking appointments, issuing of prescriptions, answering the telephone, handling and solving all patient queries, entering data accurately, registering new patients and other general reception and administrative duties.
The position can be very demanding and fast moving at times so the ability to learn new skills quickly and easily and prioritize workload are essential skills.
You must be computer literate, possess good communication skills.
About us You must be flexible with regards to hour of work as cover for colleagues annual leave and sickness will be required and also be prepared to work over two sites between the hours of 7am Job description Job responsibilities JobDescription Accountable to: Senior Receptionist, PracticeManager, Doctor in charge of Personnel Job Summary: The receptionist is responsible fordealing with all matters concerning the non-medical care of patients, either onthe Surgery premises or via the telephone Responsibilities Reception Duties Greeting & Directing patients and other visitors to the surgery Making appointments and giving out appointment cards Accepting & handing out prescriptions, letters, completed forms, specimen bottles etc.
Dealing with requests for visits and information Registering new patients, temporary patients, emergency patients and those requiring immediate treatment Telephone Duties Making appointments Dealing with requests for visits and recording them on the computer Taking messages for doctors and nurses and recording them on the computer Telephoning hospitals for test results and to make appointments Ordering of ambulances, both routine & emergency General Filing of Medical Records, letters and test results (Mail Manager) Repeat Prescriptions Contacting patients who need to be seen regarding test results, hospital letters or for medication review Sorting & improving medical records and renewing envelopes where necessary Entering patient information and/or treatment on to the computer Clearing Doctors desks of prescriptions and Sick Notes and ensuring they are locked away Keeping waiting room and reception tidy Showing a pleasant and cheerful manner to patients at all times Ensure total confidentiality in that no information about patients, either medical or personal is disclosed to persons other than those employed by or attached to the practice for whom such information is relevant Such other duties as requested by the Practice Manager or as agreed with Doctors Person Specification Qualifications Essential Essential: Good Standard of Education Desirable Desirable: AMSPAR Qualification Knowledge of Windows Computer Packages Experience of working with the general public Experience Essential At least 6months experience of working in a reception environment or with the general public Worked in a demanding environment Excellent telephone manner Desirable Experience of working with the general public