Job summary Hourly Rate: £ hours a weekManaging patient database EMIS, Greeting and dealing with patients.
Booking appointments.
Completing patient tasks allocated to you.
Please see attached job description for further information.Working with an established team of receptionists with experience from 3 - 10 years service.Hours:Wednesday 8am - -1 hour lunch breakThursday 8am - - 1 hour lunch breakFriday 8am - - 1 hour lunch break Main duties of the job Maintaining and monitoring the Practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming and outgoing mail Taking messages and passing on information Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and provider Ordering, re-ordering and monitoring of stationery and other supplies About us We are a team of 7 GP Partners, 3 Salaried Doctors, Nurse Practitioner, Pharmacist, Practice Nurses and Admin supportWe have an excellent relationship with our patients and are a very friendly, supportive, caring team.
Job description Job responsibilities Please see attached Job Description.Training will be provided in-house and externallyYou will be based at Old School Surgery, Pontyclun, CF72 9AA Person Specification Qualifications Essential GCSE English and Maths - see person specification Desirable NVQ in Customer Care Experience Essential Previous experience in providing Customer service/patient care.
IT experience - see person specification Desirable Experience of working in GP Surgery Experience of working in a fast paced environment Qualifications Essential GCSE English and Maths - see person specification Desirable Experience of working in GP Surgery Experience of working in a fast paced environment