Job summary This role as a Receptionist at Avery Healthcare's Amarna House Care Home in York offers a great opportunity to be the first point of contact for residents, visitors, and staff.
You will be responsible for providing professional, high-quality customer service and a range of administrative support, working within a caring and supportive team environment.
Main duties of the job As a Receptionist, your primary focus will be to offer excellent customer service, answering calls, redirecting enquiries, and providing administrative assistance as required.
You will be responsible for maintaining the reception area, liaising with the Housekeeping team, and supporting the General Manager with various administrative tasks.
About us Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together'.
They are passionate about creating enriching experiences for both residents and employees, offering a supportive and inspiring environment where everyone feels valued and empowered.
Job description Job responsibilities Package Description: Shift Details: 10am - 6pmAt Avery Healthcare, we are all about supporting the people who care for our residents.
We know how hard our teams work, and were here to celebrate and support you every step of the you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference.
Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career.
And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist.
If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.Other responsibilitieswillinclude: Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.Our ideal candidatemust: Have excellent communication skills both verbal and written.
Be confident in using computers.
Have a positive,friendly,and welcoming attitude.
Havepreviousexposure to problem-solving and client complaints.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work.
We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike.
With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day.
Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification Qualifications Essential To be successful in this role, you should have excellent communication skills, both verbal and written, and be confident in using computers.
A positive, friendly, and welcoming attitude is essential, as is previous exposure to problem-solving and client complaints.