Job summary hours per week.
Shifts are allocated over 7 days Monday-Sunday including late nights up until and some bank holidays.
*Previous Applicants need not apply* The post holder will provide a high quality reception service to patients attending outpatient clinics as well as maintaining an effective appointments system.
Main duties will be to greet patients and arrange their further appointments as instructed by the clinical staff.
You will be dealing with a wide range of enquires on a face to face basis as week as over the telephone and you will obtain and update patient information using the main hospital computer system (CaMIS) Main duties of the job Our ideal candidate will need excellent customer care skills to deal with all people in a pleasant, polite and effective manner.
Computer skills are required and you should have a good standard of numeracy and literacy.
You must be able to think through problems using your own initiative.
Commitment to work as part of a departmental team is very important.
The workload is busy and physical and you will be expected to work with speed and of course accuracy at all times.Please note this post will close at sufficient applicants.
About us Leadership and Improvement TrainingSouth Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.Please note this post will close at sufficient applicants.
Job description Job responsibilities Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person Specification Qualifications Essential GCSE in Maths and English or Functional Skills (level 2) or equivalent experience NVQ 2 in Business Administration or equivalent experience Knowledge and Skills Essential Excellent communication and interpersonal skills Understanding of clerical processes