Receptionist

Job Title: Reception and In-House Reservations Coordinator, Are you passionate about delivering outstanding guest experiences?
We're looking for an enthusiastic Reception and In-House Reservations Coordinator to be the friendly face of Dylan Coastal Resort and the expert in managing spa and restaurant reservations.
What You'll Do Manage incoming reservations and inquiries via phone, email, and in-person, providing accurate information about our services and amenities.
Make outgoing calls to resort guests to promote restaurant specials and spa packages, effectively communicating the benefits and experiences available.
Maintain an organised reservation system, ensuring all bookings are accurately recorded and confirmed.
M eet guests upon arrival, providing a warm welcome and assisting with check-in and check-out procedures.
Collaborate with the restaurant and spa teams to stay informed about current offerings and promotions, enabling you to provide guests with the most up-to-date information.
Address guest concerns and feedback promptly and professionally, ensuring a positive experience throughout their stay.
Assist with administrative tasks as needed, including managing guest records and processing payments.
What We're Looking For Experience in reception or guest services (hospitality or spa experience is a bonus).
Excellent communication and multitasking skills.
Proficiency in reservation systems and Microsoft Office.
A friendly, professional attitude with a passion for hospitality.
Why Work With Us?
At Dylan Coastal Resort, we're more than a team—we're a family committed to creating unforgettable guest experiences.
Enjoy a supportive environment, opportunities for growth, and the chance to work in one of the most stunning coastal locations.
How to Apply If this sounds like your dream role, send your resume and a cover letter detailing your experience to [Contact Information].
We can't wait to welcome you to the Dylan Coastal Resort team!