Job summary This post is fixed term/secondment for 6 months to meet the needs of the service.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
An opportunity has arisen to work as a receptionist in the Nant Y Glyn Community Mental Health Team to cover maternity leave for a period of 6 months.
The purpose of this post is to provide an efficient and comprehensive administration and reception service for the service.
The post holder will work alongside the multi-disciplinary team and support in offering seamless care for the population of North Wales.
Main duties of the job To provide comprehensive reception and clerical support for the Mental Health Service.
Demonstrating a courteous, professional and sensitive manner at all times the post-holder is expected to prioritise, manage his/her time and demonstrate a high degree of flexibility.To be part of a cohesive and integrated admin function of the service.
By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, medical / clinical staff and other service users, using the telephone and in writing, with courtesy and discretion at all times.The ability to speak Welsh is essential for this post.
About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients.
The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales .
Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.Please check your email account regularly.
Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.Applications may be submitted in Welsh.
Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification Qualifications Essential Good standard of education - GCSE Maths and English Grade C or equivalent NVQ Level 2 Customer Service / Business Administration, or equivalent knowledge and experience, or willing to work towards Experience Essential Knowledge of a range of administrative processes Apptitude and Abilities Essential Ability to prioritise workload Excellent communication skills Able to function under pressure and meet deadlines Good knowledge of IT and Windows applications Values Essential Approachable and Professional in dealing with people and able to deal with difficult / emotional situations Ability to work alone or as a member of a team Flexible attitude towards duties and responsibilities Other Essential Friendly and efficient telephone manner Smart Personal Presentation Able to travel to meet the requirements of the post Welsh Speaker level 3 or above