We are looking for charming and engaging individualswith a passion for service excellence to join our team as a Receptionist.
As a Receptionist you will: Be highly courteous and give our guests a memorable welcome and lasting impression Provide exceptional service by demonstrating full knowledge of our products, services and facilities Ensure that the daily task list is completed effectively Work collaboratively with your colleagues to deliver captivating experiences Take initiative in accommodating our guests needs in a resourceful manner Successful Receptionists have: Excellent guest engagement skills An ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly The ability to communicate and organize yourself in line with different guest expectations A good command of English is essential, a second language is advantageous In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Staff incentives when you and the team perform About us: Situated on iconic Princes Street, the Mount Royal Hotel Edinburgh by The Unlimited Collection boasts an unbeatable location in the heart of Scotland's vibrant capital.
Just a 4-minute walk from Edinburgh Waverley station and a 30-minute drive from the airport, our hotel offers easy access to must-see landmarks such as Edinburgh Castle and the Royal Mile .
Mount Royal Hotel by the Unlimited Collection is managed by The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators.
Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.
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