Job summary We are seeking to recruit a friendly, passionate and committed person with clerical and administration knowledge and skills to join our children's Emergency Department (ED) team.The children's ED is a fast paced environment and see approximately 25,000 children and young people every year from across west Essex and East and North Hertfordshire.We recognise and acknowledge the importance of providing opportunities for learning and development by providing training and support for staff where specific needs have been identified.
We believe that providing excellent education, training and development will ensure our staff are well equipped to deliver the best and safest care possible.We run a 24-hour / d days a week service split into morning, mid and night shifts, so flexibility is essential.
Main duties of the job You will provide clerical support for key areas in the Paediatric Emergency Department and obtain data/information to assist in clinical and operational decision making.
You would maintain high standards of record keeping, within patient's hospital notes and the departments filing system and liaise with all departments within the hospital and also with outside organisationssuch as GP surgeries, dentists, other hospitals etc, in the best interests of our would provide the Paediatric Emergency Department with efficient clerical and reception support in the best interests of the patients and staff.
About us Our Organisation The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.
We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford and Epping.
Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.
Our Values The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences: Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.
Job description Job responsibilities Please see the attached Job description and person specification for the full job details.
This is available to download at any time.
Person Specification Education and qualifications Essential GCSEs - grades A-C in Maths and English or equivalent NVQ2 or equivalent Experience Essential Previous clerical or admin experience Record keeping and data entry experience Desirable Previous NHS experience Skills and knowledge Essential Good understanding of confidentiality and its importance Good understanding of Safeguarding and Child Protection Good understanding of data protection regulations Personal qualities Essential Good interpersonal skills and communication Customer service skills Able to work well as part of a team and autonomously Calm under pressure