Job summary An exciting opportunity has arisen to support the Rehabilitation Team with administrative services at Sussex Rehabilitation Centre.This is a diverse role allowing you to develop a range of different skills and participate within a multidisciplinary team.The centre offers specialized care for individuals with neurological impairments such as stroke, traumatic brain injury and multiple sclerosis.
Its services aim to enhance physical well-being, functional ability and reduce care needs.
Additionally, the centre provides prosthetic and orthotic services, including custom limb production and maintenance and runs a specialist occupational therapy service for wheelchair assessment and prescription.This is a Part Time Band 3 Role working 30 Hours Per Week.We require a team member to work Monday- Friday covering 30 hours across these 5 days.You will join out team of consultants, prosthetists, physios and other Advanced Clinical Practitioners who work extremely hard in providing clinical care to rehabilitation patients.
Main duties of the job The main duty of this role is to be the first point of contact for all patients entering the centre.
You will be based on reception covering reception and administration tasks including but not exclusive to, dealing with patient information in a sensitive manner, handling in person, telephone and email enquiries, booking appointments and patient transport where needed and liaising with the multidisciplinary team to ensure efficient care is provided to all patients.The main duty of this role is to be the first point of contact for all patients entering the centre.
You will be based on reception covering reception and administration tasks including but not exclusive to, dealing with patient information in a sensitive manner, handling in person, telephone and email enquiries, booking appointments and patient transport where needed and liaising with the multidisciplinary team to ensure efficient care is provided to all patients.
About us We are the main provider of NHS community services across East and West Sussex.
Our 6,000 staff serve a population of million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options Excellent training and development opportunities Cost-effective workplace nurseries in Crawley, Hove and Brighton EMBRACE, Disability and Wellbeing,LGBTQIA+ and Religion Spirituality and Belief staff networks Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA) Located in stunning Sussex, with easy access to the South Downs and the coast Access to a wide range of benefits and discounts for NHS staff Job description Job responsibilities We are the main provider of NHS community services across East and West Sussex.
Our 6,000 staff serve a population of million providing essential medical, nursing, and therapeutic care to adults and children.Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
Person Specification Qualifications Essential Educated to GSCE level or equivalent Skills and Knowledge Essential Ability to communicate clearly and appropriately with patients, NHS staff at all levels, and members of the public, both face-to-face and on the telephone Ability to work under pressure and deal with conflicting demands Ability to work both as part of a team and independently.
Experience Essential Experience of Microsoft Word, Excel and outlook email Desirable NHS experience Experience of using computerised information and appointment systems