Reception Supervisor

Details of the offer

Are you a good team motivator ?
Do you have a passion for delivering exceptional guest service ?
The important stuff:   Free health club membership (T&Cs apply) Discounts across golf including membership, guest rates, green fees, buggies and clothing Discounts across The QHotels Collection Family & Friends discounts in hotels across The QHotels Collection Support with training & professional qualifications, including course fees!
Various learning & development available Access to an Employee Assistance Program – Hospitality Action Refer a friend scheme FREE parking AND……much, much more!
What will I do?
Supervise  the  front of house t eam t o ensure a warm, friendly welcome when guests arrive to when they leave.
As  the Supervisor  you will be the point of contact for all hotel guests and deal with all situations in a polite and courteous manager.
Is this  the  role for me?
Previous supervisory experience  Have worked in a customer facing role  Strong communication skills and self-motivated  Ability to work under pressure, multi-task and problem solve  High attention to detail  Curious to find out more?
Forest Pines Hotel, Spa & Golf Resort is located in Scunthorpe.
Our hotel is a 4*, 188-bedroom property set in acres of woodland with a 27-hole championship golf course.
The dining options include The Grill restaurant, The Lounge bar, The Pines bar, and we offer afternoon tea as well as private dining and meetings and event spaces.
The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a  Disability Confident  employer and we are committed to diversity,  inclusion,  and equal opportunities for all.
We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the  Armed Forces Covenant  achieving the Silver Award.


Nominal Salary: To be agreed

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