Reception Supervisor

What youll do Youre the first face our guests see and you have your own way of treating them as individuals making them feel welcome and their stay special the Hox way.
Deal with the coming and going of guests making sure all bills are correct and contain no surprises.
Work with all our teams to make sure were always busy and help our Front Office Manager with any overbooking levels.
Answer phones sort out requests give recommendations to the best show to see and the latest popup restaurant to try in the area youre the onestopshop for our guests to turn to.
Inspire our receptionists to create a memorable effortless Hox experience for our guests from when they arrive over the course of their stay and until they get their bill and head off again.
Keeping the team motivated and informed of daytoday activities.
Qualifications : What were looking for Individuals.
Youre looking for a place where you can be you; no clones in suits here.
Passion for hospitality whether thats a drink a meal an event or a bed for the night.
Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
Youre not precious.
We leave our egos at the door and help get things done.
Youre up for doing things differently and trying (almost) everything once.
If we got stuck in a lift together wed have a good time and share a few laughs.
You want to be part of a team that works hard supports each other and has fun along the way.
Previous hotel (or similar) experience ideally having led/supervised a team.
Must be fluent in Spanish and English Catalan and additional languages will be highly valuable.
Previous experience with Opera PMS is an advantage.
Remote Work : No Employment Type : Fulltime