San Carlo Haleare hiring a Reception Manager!
Our story The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas including Kuwait, Bangkok and Qatar and with new sites set to open in Egypt and Miami.
Colleague Benefits: You will be joining, one of the worlds leading family-owned companies - which means global opportunities Delicious, healthy Meals whilst on duty all free 30% discount in our restaurants, for you and your friends & family Gym discount scheme Squadra our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays.
Support in training and continuing Professional development Online development training with our San Carlo App lacademia Wagestream giving you flexibility to access, track, build and better manage your pay.
Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family.
Free confidential counselling sessions to help with you and your families wellbeing Free online health portal giving you resources at your fingertips to help you reach your goals.
Access to Hapi-life a platform to help you live your life healthier covering Mental, Financial, Social & Physical wellbeing.
Bring your friends and take part in our generous Refer a Friend programme and earn up to £1000 per person!
Key Responsibilities: Undertake all waiter/waitress responsibilities where relevant/needed Monitor and drive Spend Per Head in your department Effectively organise and run shifts as a duty manager Ensure that all Restaurant consumables are kept to par and are within budget spend Take responsibility for all Restaurant stock control including, wastage, ordering, invoicing, stock levels and maintenance in your department Ensure a two-week rota is available for the Restaurant team at all times, working a month in advance for forecast rota Regularly hold reviews with each restaurant team member to encourage career development/progression Liaise with General Manager for any guidance and to communicate any training Ensure that team staff levels are assessed weekly and actively recruit if needed Take a lead on all Restaurant recruitment and ensure an excellent candidate experience throughout the process.
Onboarding of new staff, including full restaurant training and all CPL compliance is completed Ensure your department has an up to date Talent Pipeline with training needs and succession plans Ensure health checks are conducted once a month with an action plan produced and delegated amongst the team to ensure completion.
Ensure all Health & Safety policies are met, including all legislative and licencing requirements Required Qualifications & Experience: 2 years experience in a similar role Team management experience Excellent communication skills Meticulous attention to detail, highly organised and capable of handling multiple tasks A proactive self-starter who can work independently with good judgement and minimal direction AMRT1_UKCT