Do you have a bubbly and effervescent personality that allows you to initiate and cultivate solid and lasting working relationships with absolutely anyone?
What about also being able to instantly switch to a professional and formal style of service?
Are you a customer service chameleon?
Portico are recruiting a Reception and Hospitality Host (Meeting Services Host) for our team based at the offices of a dynamic firm of accountants and business advisors with a professional yet down to earth approach, who thrive on great relationships and solid partnerships.
The role is a combination of F&B, front of house reception, and providing AV assistance.
So, this is a great opportunity for someone who is looking to grow their skills and take charge of the full client journey.
There are 11 meeting rooms in total and the Meeting Services Host assists with the running of all internal and external meetings, providing assistance to the Guest Service team and F&B team when needed.
Building relationships and imbedding themselves into the client team will be essential for the successful candidate to fully comprehend their needs and assist different areas of the business.
Hours: 40 hours per week, 7am-7pm from Mon-Fri Salary: £30,740 Previous experience of working within a corporate customer service or reception operation is essential, as well as experience with using Microsoft Teams and audio visual equipment to a good level for the purpose of video conferencing.
Personality is another key factor, with the successful candidate possessing the ability to quickly build strong working relationships and rapport with absolutely anyone.
We are looking for someone bubbly and chatty, with a great sense of humour.
As well as an insatiable passion for delivering outstanding customer service to an impeccably high standard.
A hands-on approach and can-do attitude is also essential for the successful candidate, as this varied role will revolve around helping the clients team with a spectrum of tasks.
Whats in it for you?
Holiday allowance and Enhanced annual leave.
Pension.
Life insurance.
Recommend a Friend Bonus Scheme.
Thank you voucher scheme.
24-hour private helpline for employees, providing counselling & information services.
Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
Award winning Training Academy that provides excellent training and development opportunities for our people.
Eyecare scheme Who is Portico?
Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working, and other soft services.
Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland.
We have built our relationships and reputation on providing impeccable client services through the development of our people and the assistance of our operational teams.
Why Portico?
Portico is defined by our unique culture One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.
?We are one vibrant community and love meeting up to celebrate our success.
Our people are customer service superheroes!
With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and dedication are never overlooked.
We provide every team member with the very best coaching, encouragement, and training to flourish and reach their full potential.
Our recognition programmes focus on an impromptu thank you scheme, the Annual Portico People Awards and long service awards.
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