Job summary To assist in the provision and delivery of a high-quality radiographic service within Northumbria HealthCare NHS Foundation Trust whilst adhering to all trust and departmental policies and procedures.
Carrying out general admin and clerical duties and managing the reception area.
There will be a requirement to book appointments ensuringpatient's details are correct.
Ensure all relevant data is recorded into the Trust PAS system capturing attendances performed outside of a successful candidate will work closely with the clinical teams on site and with the admin teams across the Trust.
Main duties of the job To assist in the provision and delivery of a high-quality radiographic service within Northumbria Health Care Trust whilst adhering to all trust and departmental policies and procedures.To act as the first contact for the department upon a patient's arrival, carrying out clerical and reception duties.Ensuring patient details are correct, with some requirement to book appointments.
About us We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England.
We also care for people in their homes and provide services from facilities in local communities such as health centres.We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate.
High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us.
We have one of the most extensive patient experience programmes of any trust in England.
Job description Job responsibilities To participate in all aspects of the administration service within RadiologyTo act as a first point of contact for the department and co-ordinate patient appointments and enquiries using initiative to discern between queries ensuring minimum interruption to the service.Alert management of urgent reportsUse the Image Exchange Portal (IEP) for transfer of images both to and from ELHT.To upload CDs with DICOM imaging onto PACS.To ensure all required imaging for MDT meetings is made available to internal and external clinical teams in a timely manner.To create user accounts on PACS / RIS assigning role-based level access.
Person Specification Qualifications Essential Relevant Level 3 qualification or an equivalent level of knowledge and / or experience.
Desirable Knowledge of database computer systems.
Experience & Knowledge Essential Previous experience working in a busy office Knowledge of radiology appointment system/or experience of using an electronic appointments system Knowledge and experience of Microsoft Office, including Excel, Powerpoint, Word, and Outlook