Quality Systems Manager

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Why Choose CCS?
Develop new skills with our full training programs, coaching, and mentoring support.
Grow your career with us, with clear pathways for personal development.
Enjoy long-term contracts and job security.
Earn excellent rates of pay that reflect your skills and dedication.
About Us CCS was established in 2007 to deliver high-quality boiler installation services to social housing customers.
Over the years, our diverse team has grown significantly, enabling us to expand our offerings and incorporate cutting-edge technologies.
Today, we are at the forefront of renewable energy installations, setting industry standards and leading the way in innovative solutions for our clients.
Be Part of a Growing Team & Apply Today!
If youre ready for a new challenge and want to be part of a forward-thinking company, contact us to learn more about our opportunities.
Your journey to a rewarding career with CCS starts here!
Job Purpose: To develop and implement strategic Quality Management Systems (QMS) and Quality Health, Safety, and Environmental (QHSE) initiatives that drive continuous improvement, ensure regulatory compliance, and align with the companys long-term goals.
This role requires a strategic leader to strengthen quality processes, mitigate risks, ensure compliance with all applicable standards/accreditations and integrate quality considerations across all business functions while maintaining oversight of Health & Safety programs to ensure a safe working environment throughout the organisation.
Benefits for working at CCS: Pension Scheme, (Auto-enrolment after completion of probation.).
Buying / Selling of annual leave after successful probation period in the allocated window.
Potential for enhanced benefits package after two years service, based on performance.
Professional growth.
Parking available in office locations.
Refer a friend bonus scheme.
Work related training (in-house and external where appropriate).
24/7 Employee Assistance Program.
Duties: Develop and implement a Quality Management System that enhances process quality across the organisation, aligning with the company's strategic goals.
Oversee and manage the company's accreditation processes, ensuring compliance with relevant standards such as ISO, MCS, and PAS2030.
Act as the organisations subject matter expert on ISO 9001 & 14001, providing guidance and recommendations to project teams and management.
Lead investigations into quality & safety incidents or non-conformities, analysing root causes and implementing corrective actions to prevent recurrence.
Plan and conduct regular internal audits across the organisation, implementing corrective actions to address deficiencies and ensure compliance with QHSE standards.
Create and refine QHSE standards and procedures, ensuring integration across all business areas and compliance with relevant regulations.
Identify, assess, and address QHSE risks and opportunities.
Develop action plans to drive improvements and mitigate potential issues.
Lead initiatives to drive a quality-centric culture throughout the organisation, promoting proactive engagement and emphasising continuous improvement.
Oversee the development, implementation, and maintenance of company policies and procedures, tailored to the companys needs.
Work with the teams to regularly review and update these policies to reflect regulatory changes and industry best practices.
Establish and manage document control systems to ensure that all QMS documentation is accurately maintained, updated, and readily accessible.
Maintain accurate records of all QHSE activities, including audits, training sessions, incident reports, and corrective actions.
Prepare detailed reports for management and regulatory agencies as needed.
Develop business continuity plans and emergency response protocols.
Oversee regular drills to evaluate the preparedness and effectiveness of environmental and safety response procedures.
Ensure that all suppliers and subcontractors comply with established quality standards and regulatory requirements.
Collaborate with commercial, procurement and project teams to ensure quality criteria are integrated into vendor selection and contract management.
Oversee the compliance and maintenance of all plant and equipment to ensure they meet operational quality standards and safety regulations.
Ensure regular inspections/checks are conducted to identify potential issues and ensure optimal performance.
Establish and monitor QHSE key performance indicators (KPIs) to assess the effectiveness of initiatives and identify areas for enhancement.
Lead a team of QHSE professionals, encouraging a culture of continuous learning with a strong emphasis on quality systems and safety practices.
Design and deliver quality-focused training programs for employees, contractors, and stakeholders, emphasising best practices, compliance, and accountability in QHSE.
Organise monthly QHSE training workshops to engage employees.
Organise and chair quarterly QHSE committee meetings with cross-functional representation to assess company performance.
Serve as the Data Protection Officer (DPO), overseeing the implementation and enforcement of data protection policies and procedures to ensure compliance with applicable data protection regulations and safeguarding sensitive information.
Identify and implement operational improvements to enhance quality, control risk, improve cost-effectiveness, and support company objectives for growth and efficiency.
Skills/Qualifications : Expertise in developing and managing Quality Management Systems (QMS), implementing ISO standards (ISO 9001 & 14001), and driving continuous improvement initiatives across business processes.
Internal or Lead Auditor certification for ISO 9001 & ISO 14001 Proficiency in data analysis tools and methodologies Exemplary report writing skills Excellent project management skills Ability to analyse complex situations, information and data Understanding of current QHSE management laws, regulations and reporting requirements.
Strong leadership, communication, and interpersonal skills Ability to communicate findings and recommendations effectively to both technical and non-technical audiences.
Preferred, but not essential: Foundational environmental qualification such as the IEMA Foundation Certificate, IOSH Managing Environmental Responsibilities, or equivalent.
H&S Certification such as NEBOSH General Certificate, IOSH Managing Safely, or Certified Safety Professional (CSP).
Experience Required: Experience in a Quality Management or Quality Assurance role, ideally within a QHSE function.
Strong background in conducting internal audits and inspections, especially for ISO standards.
Experience in identifying non-conformities and ensuring corrective and preventive actions are implemented effectively.
Experience of working with ISO 9001 & 14001 systems.
Proven ability to operate strategically and implement effective QHSE programs Proven experience of leading and managing a team of professionals Experience within a manufacturing, industrial, or other high-compliance environment.
Experience with PAS 2030 (Publicly Available Specification for energy efficiency measures) and MCS (Microgeneration Certification Scheme) standards and systems is particularly advantageous.
Personal Attributes You pride yourself on truth and share knowledge for the greater good.
You are committed to improvement and are an active team participant.
You accept responsibility for your role and promote ownership in others.
You have a desire to be successful and achieve goals, whether small or large.
You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills.
We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.
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