Quality Improvement Manager

Job summary We are looking for an enthusiastic, highly motivated and experienced Quality Improvement Manager to work within the Devon Partnership Trust's (DPT) Central Quality Improvement (QI) team for a 12 month fixed term / secondment period.As the Quality Improvement Manager you will be essential to supporting the delivery of the Trust's overarching goal to grow and embed quality improvement and patient safety activities across the organisation and its services.We will support you to learn any specific skills you need to thrive in the role.
We will offer you the training and development support you need to begin a fulfilling career.
In return, you will need to be motivated, flexible and eager to learn.Working as part of Devon Partnership NHS Trust, you will make a difference to peoples lives from the moment you start.For a full summary of the post and further information, please see the Job Description and Personal Specification enclosed.
Main duties of the job You will be expected to perform a range of key functions within the central improvement team in effectively supporting and enabling the delivery of the Trust's quality improvement priorities through various programmes and projects that demonstrate improved outcomes for staff patients and services.You will be responsible for managing the Quality Improvement Team whose remit covers both quality improvement and quality assurance workstreams for the Trust.You will work collaboratively with other safer services to ensure DPT is committed to creating a culture of rapid learning and continuous improvement; where people are trained, supported, empowered and expected to use and draw on the best evidence based principles of both QI and patient safety.You will be integral in supporting and guiding the emerging rapid and continuous improvement priorities and work with and be led by people with lived experience through national and local improvement programmes.
You will work closely with the Experience, Safety and Risk Team and will use data from the Patient Safety Incident Response Framework (PSIRF) to maximise learning from systematic collection and analysis of incidents, feedback from end users, alerts from other partners, in as close to real time as possible.You will also work with Operational Leads on the activities in relation to patient safety, quality and service improvement.
This will include attendance at a range of key operational level meetings.
About us About Devon Partnership TrustWe provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally.
We are passionate about promoting good mental health & wellbeing.
We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.We are committed to developing a culture of coproduction, involving patients, families & carers in everything we doOur valuesWe not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values.
These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion.
We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010.
Part time & flexible working applications will be considered & supported, where possible.
We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities.
We are a Disability Confident Leader.
Job description Job responsibilities Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.
Person Specification Qualifications Essential Educated to masters level (or willing to work towards)or equivalent level of experience of working at a senior level in specialist area Significant knowledge of specialist areas (quality and improvement), acquired through training and experience to Patient Safety Officer or equivalent level.
Evidence of post qualifying and continuing professional development Desirable Professional registration Relevant clinical qualification RMN/RGN Management qualifications Project management/service improvement qualification or equivalent experience IT qualification or equivalent experience/competence Knowledge & Skills Essential An understanding of the background to, and aims of, current healthcare policy in risk, complaints, audit and NICE An appreciation of the relationship between the Integrated Care System, Department of Health, NHS England South and individual provider and commissioning organisations Working knowledge of STEIS, RMS, complaints or litigation systems Working knowledge and understanding of the compliance framework relating to Mental Health and learning disability Working knowledge and understanding of CQC compliance requirements (clinical and non-clinical) Working knowledge of CQUIN, CQRM and contracting targets and requirements Able to demonstrate forward planning and responsive action Able to convert complex and sensitive information into easily understood form Able to be flexible to meet deadlines in the context of competing demands Ability to present complex information through various media to mixed audiences Ability to engage staff and others with complex and challenging concepts and plans Extensive experience of leading on and delivering quality improvement projects using QI methodology Experience of designing and delivering teaching programmes within a healthcare setting Experience of preparing and delivering presentations Experience Essential Previous experience of working within Quality Improvement at a senior level.
Previous experience of working within clinical risk, audit, NICE and complaint management.
Previous experience of providing high quality reports to commissioners, senior leaders, and other relevant forums.
Experience of working effectively with clinical / professional staff Experience of working within / leading Performance / Compliance teams Senior manager experience for a significant number of years Direct experience of managing / leading performance and compliance issues Direct experience of managing and leading quality improvement projects from micro to macro system level.
Direct experience of managing / leading change management Direct experience of working with Directors, senior staff and clinicians