Quality, Governance & Compliance Support Officer

Details of the offer

Job summary This is an exciting opportunity to work in a dynamic team to deliver effective Quality, Governance and Compliance to the Medicine Care Group at Sheffield Children's Hospitals.You will help to coordinate Datix incidents, Risks, Actions and compliance on behalf of the Care Group to ensure fast, coordinated and effective governance to ensure patient safety in our Trust.
Main duties of the job To use Datix to monitor incidents, risks and actions and ensure that these are completed in a timely manner.To support daily Datix incident review meetings and maintain data and chase actions relating to these meetings.To maintain databases, trackers and compliance data on behalf of the Governance team and the Medicine Care Group.To chase deadline, actions and incident investigations on behalf of the Care GroupTo support admin tasks on behalf of the Governance team such as organising meetings, minuting meetings and coordinating via E-Mail.To support the QGC Officer and QGC Lead and help with PSIRF investigations and Care Group Complaints if needed.
About us At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people.
Our three strategic aims are: Outstanding Patient Care Brilliant Place to work Leaders in Children's Health We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings.
Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.
As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence.
Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.
Job description Job responsibilities Please refer to the job description and person specification for full details of the role.
Inclusive Recruitment & Selection We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative.
Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive.
We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community.
If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion.
If you have any ideas for improvement, please get in touch with Catherine Gilbert at Trust Values The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values: Compassion leading by kindness and showing empathy, understanding and respect Accountability striving to do the right thing and owning responsibility Respect value differences, tackling inequality and fostering a culture of inclusion Excellence delivering a high-quality standard of care Person Specification Qualifications and Training Essential Recognised qualification in maths and English GCSE grade A - C or equivalent Experience Essential Experience of producing and presenting reports Experience of designing training and development documents including end user guides Experience of supporting administration and business management in a busy and changing environment Experience of using a range of different software applications Desirable Experience of presenting to groups of people Experience of delivering training Experience of working within the NHS Knowledge and Skills Essential Ability to analyse, interpret and report information clearly Problem solving skills Effective communication skills and the ability to work with a range of different stakeholders Excellent organisational and planning skills Evidence of achieving deadlines Computer literate with working experience of Microsoft Office, including Word, Excel, and PowerPoint Desirable Understanding of Risk Management processes and Incident reporting Personal Attributes Essential Team player but able to work on own initiative Interpersonal skills Able to multitask and remain calm when faced with conflicting priorities Meticulous attention to detail


Nominal Salary: To be agreed

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