Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations.
For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs.
Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies.
Metro Supply Chain is a 2024 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
Summary: Provide leadership, support, and technical advice in order to help the business maintain, develop and continually improve all aspects of the repair centre, compliance, environmental and quality.
Tasks Include: Lead and ensure that the company successfully implements all accreditation and compliance standards across all sites.
Ensure compliance management best practice is applied.
Liaise and lead with site and general managers to ensure compliance management best practice is applied and complied to.
Engrain best practice to maintain compliance across all sites.
To ensure that we operate within all current legislation.
Produce regular reports and statistics on a daily, weekly, and monthly basis.
High levels of communication and engagement with team and site colleagues to improve and implement compliance culture within the operations.
Introduce required training for compliance and be responsible for the co-ordination of training.
Maintain up to date training records and reports for the Senior Team as required.
Conduct regular audits and checks to ensure all sites are operating to the legislations and compliance regulations required.
Report any lapses from legislation or compliance of sites as required to the appropriate level of seniority.
Meet and communicate with contractors, suppliers or from approved organisations (e.g.
ISO, HMRC,).
Maintain up to date knowledge of the industry (e.g.
ISO, industry journals) and how it applies to Metro's business and therefore to our customers.
Develop, agree and manage the operation with respect to customer and company objectives.
Understand our customers' issues and drive business improvements to aid resolution.
To recruit, train, develop and motivate staff within framework of job descriptions, and competency and skills matrix.
Provide technical advice for all areas of the business.
Work with other managers on site to ensure facility checks are completed.
Ensure that HR processes and procedures are followed, implemented with employees and reported back to HR in a timely manner.
Identify areas of risk to the business and develop appropriate contingency Maintain regular updates with the site General Manager.
Develop / maintain relationships primarily with the customer and Metro Supply Chain in Canada.
Identify areas of risk to the business and develop appropriate contingency plans to reduce the risk to an acceptable level.
Support the objective of Safety in Operations by ensuring H&S management Best Practice is applied, and investigations and corrective actions are applied rigorously.
Consistently meets or exceeds daily operations KPIs for pick accuracy, quality, damages and safety.
Positively influences performance of others to achieve team operational KPIs.
Provides proactive, accurate, fact-based feedback regarding team member performance, as needed.
Team Briefing Meetings: consistently and actively participates raising team members concerns in a proactive and professional manner Qualifications and Skills Required: Minimum 5 years' experience within a logistics environment or similar Experience of managing external relationships with enforcement authorities and external agencies/organisations.
Experience in accreditation submissions, approval, and ongoing management – ISO 2 years of auditing experience.
Knowledge of ISO 9001 & 14001.
Experienced in Warehouse Management Systems.
Must have previous experience of people management skills.
Excellent written and oral communication skills.
Structured, well organised, and self-motivated.
Prepared to travel to other Metro sites and business travel UK wide and be flexible with time management to suit operational requirements.
Ability to work independently and as part of a team.
A team player who can influence peers and deliver performance improvements through a structured and systematic approach.
Change management skills and leading multi-site business projects.
Highly numerate and literate with excellent IT skills, specifically Microsoft platform.
Demonstrates good coaching, influencing and presentation skills with a proven ability to deliver training.
Be able to work in a consistent calm, controlled, positive and effective manner under own initiative in a changing environment.
Quality Management Systems Certification.
HEALTH & SAFETY Without compromise maintain a safe and clean work environment.
Follows the Occupational Health and Safety Act including Safety, Violence and Harassment laws.
Reports any hazards in the workplace to management.
Must not use or operate equipment in a manner that would endanger self or others.
Must not put other workers at risk by their actions.
Why Join Us Work in an environment where safety is our first priority The opportunity to build a career with a growing company Company sponsored social events Community volunteering Death in Service Medical Cover BUPA Cashplan