THE GOAL The aim of the Quality Advisor position is to monitor and improve the overall quality of our products across our points of sales.
The focus will be on continuous evaluation and analysis of the kiosks, putting forward action plans and ensuring these are carried through.
The role will also participate in the development and roll-out of cross-country quality projects and activities WHAT THEY DO (responsibilities) Support the creation and delivery of action plans to implement the food safety strategy developed by the Quality Department Field support and training with the local teams, focusing on quality (hygiene, food safety) related issues Provide both theoretical and practical food safety training for Kiosk staff and managers Build long lasting, meaningful business relationships with Kiosk staff and manager Analyse the results of inspections and conduct microbiological analysis Address issues relating to non-compliance and customer complaints to improve and maintain our food safety standards Participate in periodic internal review meetings to discuss and address any food safety/quality topics Represent KellyDeli when dealing with third parties such as official administrators, auditors, consumer food safety authorities and quality specialists Monitor and manage the accuracy and calibration of key measuring devices (e.g.
weighing scales, thermometers) both internal and external verification of devices as appropriate Keep abreast of industry developments relating to food safety regulation and technology and advise the business accordingly Participate and contribute to the ongoing development of acceptable standards involving purchasing of ingredients, detergents, dress code and hygiene equipment Participate in Country or Cross-country projects where necessary This is a summary of the typical functions of the job, not an exhaustive list of all possible responsibilities, tasks, and duties that may be required in this role.
WHAT YOU BRING • Some experience in a similar position within the food & beverage/hospitality/ food production • Ability and willing to drive around the country to audit the kiosks • Bachelor's/Master's Degree or equivalent level of education in food safety related field • Expert level knowledge of HACCP, ISO 22000 and food safety legislation (both EU and national) • Ability to effectively communicate and influence others • Fluent in English BENEFITS: 27 days annual leave + bank holidays Birthday off Private health insurance Cycle to work Monthly wellbeing allowance Monthly Sushi Allowance ABOUT US: KellyDeli is a fast-growing and very innovative food retail and restaurant company that was founded in 2010.
One of its brand concepts, Sushi Daily, is the European leader for fully-serviced sushi bars.
It currently operates over 100 kiosks in 13 countries.
The unique concept features outlets in grocery stores, supermarkets and airports with live Sushi Artisans performing their art in front of customers, delivering a differentiated customer experience and top-quality sushi.
CULTURE DEFINED BY VALUES At the very heart of our brand, you will find 5 values that encompass who we are.
They are ingrained in the roots of our company and we believe that they shape us into being the best version of ourselves.
Our values: Totally Together, Constantly Curious, Expertly Excellent, Humbly Honest & Positively Passionate Join KellyDeli and be a part of a workplace that values its employees, champions sustainability, and fosters innovation.
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We are an equal opportunity employer, join us!