Company Description salary: 35k to 45k based on experience Ransom Naturals Ltd (RNL) is a leading developer and manufacturer of botanical extracts for the Pharmaceutical, Healthcare, Personal Care, and Food & Beverage industries, with almost 175 years of experience.
The company achieved GMP accreditation in 2007 and operates a GMP compliant site north of London.
RNL specializes in product, process, and method development, delivering customer-specific project solutions and offering full regulatory support services.
Role Description This is a full-time on-site role for a Quality Assurance Officer at Ransom Naturals Ltd in Hitchin.
The Quality Assurance Officer will be responsible for quality management, quality assurance, and quality auditing tasks related to botanical extracts and pharmaceutical products.
Ensure products are fit for purpose before release for use or commercial sale.
Maintain and improve QMS performance by ensuring items such as deviations, CAPA and change control for which you are the owner are progressed in a compliant and timely manner and all other items are reviewed and/or approved in accordance with internal procedures.
Ensure customer or supplier complaints are satisfactorily investigated and communicated.
Ensure all customer requests and queries are dealt with in a timely manner in line with company procedures.
Participate and/or host internal and external audits inclusive of customer and regulatory audits.
Competent to author and approve routine QMS activities.
Competent to perform Root Cause Analysis using problem solving tools such as Fishbone, 5 Whys etc.
Authors, reviews, and approves Controlled Documents in accordance with procedures.
Will support in delivering the site GMP training as required.
Will conduct the internal audit programme.
Will support the maintenance of the site QMS and facilitate reporting of relevant KPIs within department and across site as required.
Ensure customer or supplier complaints are satisfactorily investigated and communicated.
Participate and/or host internal and external audits inclusive of customer and regulatory audits.
Competent to perform Root Cause Analysis using problem solving tools such as Fishbone, 5 Whys etc.
Qualifications Degree in science Quality Assurance, Quality Management, and Quality Auditing Experience in GMP and regulatory compliance Attention to detail and problem-solving abilities Strong communication and organizational skills