Property Support Assistant | Felixstowe | Competitive salary + benefits Your new company A well-established, prestigious organisation as well as being the largest privately owned UK business within its sector.
Your new role This is a new Property Support Assistant job working as part of a positive, experienced and knowledgeable facilities management team.
This will be a busy and varied job, duties will include but not limited to: Ensure maintenance works are scheduled.
Ensure checks are in place and works are logged correctly and updated on a continuous basis.
Arrange reactive and planned maintenance.
Assign and contact relevant resources (in-house/ contractor) to attend.
Liaising with contractors to log, progress and attain updates on reactive work orders and PPMs.
Responding to queries, amending data and re-issuing tasks/work orders as and when required.
Raising purchase orders and keeping on top of payment of invoices.
Providing cover and support for reception, answering calls, arranging couriers and sorting post, arranging hotel books for employees, as and when necessary.
Ensuring all compliance documentation is received, recorded and filed correctly.
Ensure work orders have been accurately created, assigned, prioritised and categorised in-line with appropriate SLA.
Support with new vendor set-up procedures, attaining/filing and keeping track of relevant legal documents, maintaining the approved contractor tracker.
What you'll need to succeed To succeed in this job, you will need to be an experienced administrator who is organised, methodical and logical; you will need to be able to work at pace in a structured manner and manage your own workloads within a team environment.
Friendly, yet professional and helpful, with exceptional customer service and the ability to work well in a team.
Experience in administration or customer service role.
FM experience preferred would be beneficial but not essential.
Willingness to learn knowledge, a fast learner, organised and able to multitask and work to deadlines.
The ability to work under pressure, deal with challenging situations.
Problem solver with the ability to think outside the box, make decisions, take ownership and use initiative to resolve issues with attention to detail.
Good level of numerical aptitude, with commercial awareness.
Experience processing and raising POs would be advantageous.
What you'll get in return In return, you could join an experienced, friendly and collaborative team.
Competitive salary, discretionary annual bonus and benefits Monday to Friday 9:00 –17: % office based Onsite parking