Project Operations Manager- Freight Forwarding

NEW JUST IN - My clients seeking an experienced Project Operations Manager (freight) for their Aberdeen branch!
Duties would include: To ensure the smooth running of the day to day operation Motivate, guide and mentor team members to exceed goals Create positive environment within the team centred on delivering superior customer service To assist with HR- recruiting and training new members of Be first line of contact for performance management/team members development/discipline Train new team members to company standards, customer service and job duties Monitor timekeeping and performance within the team Provide effective communication to team members and to management Remain in connect with customers and suppliers to develop strong relationships Maintain strong working knowledge of the company, its products/services and offers technical support and information to the team Follow strict and time sensitive SOPs/KPIs to ensure compliance Ensure Invoicing, job costing and milestones are updated within the required timeframe Assist Sales and management with customer development Regular customer communication / meetings and assist with business reviews To receive and resolve queries from customers and suppliers Key Skills 5 years+ project freight experience In dept knowledge of customs procedures and regulations Previous project experience at a senior level Good knowledge of all modes of transport- imports and exports Strong leadership skills Financial awareness Problem solving skills TPBN1_UKTJ