Job title: Project Manager - Health care Location: Leeds (up to 3 days working from home possible) Salary: £40,000 Benefits: Private Healthcare Free Parking Employer Contributed Pension Income Protection Life Assurance Generous Bonus Scheme Holidays and Stat Hols Rural environment Education: Ideally degree educated but commercial experience is first and foremost Qualifications: Prince2 Industry: Software House – Public Sector Role: To manage the implementation of a variety of projects such as care and education systems, self-service portals, mobile applications and roadmap releases.
The projects will be delivered to multiple allocated customers concurrently and include day to day BAU management.
Responsibilities: Resolves and/or escalates issues in a timely fashion.
Understand how to communicate difficult/sensitive information tactfully.
Sets and manages customer expectations.
Communicates effectively with customers to identify needs and evaluate alternative business solutions.
Schedules migrations, synchronisations and installations work with the appropriate teams.
Tracks and reviews progress of software releases and resolution of issues via widgets/Jira/Wiki.
Review and updates project milestones and negotiates changes where necessary.
Prepare completion/milestone certificates and change control notices where appropriate.
Prepare for Project Meetings and Reviews.
Ensures project documents are complete, current, and stored appropriately.
Tracks and reports time on a regular basis, i.e.
via a time recording system.
Use the JIRA systems to manage issues and forward to appropriate team for action.
Works with Product, Development and Technical Teams to analyse and solve issues.
Responsible for organising internal project meetings with the appropriate teams.
Highlights failed deliverables to a Senior Project Manager or the Deployment Director.
Suggests areas for improvement in internal processes along with possible solutions.
To manage an allocation of LIVE customers.
Continually seeks opportunities to increase customer satisfaction and deepen customer relationships.
To assist with cover for other PM's during periods of absence.
Effectively communicate relevant project information to a Senior Project Manager or the Deployment Director.
Person Specification / Skills: Understands how to communicate difficult/sensitive information tactfully.
Excellent communication skills - to have the ability to communicate at all levels using a variety of methods.
Excellent IT skills.
Some experience of software implementation is desirable but not essential.
Previous experience of using Microsoft Project or a willingness to learn how to use it.
Ability to work unsupervised.
To be a quick learner.
Good organisational skills.
To have the ability to work to tight deadlines in a pressurised environment.
An awareness of Prince 2 principles and methodology.
Tolerance and patience.
Ability to negotiate.
Ability to analyse and solve issues.
Will be required to travel to customer sites and stay overnight on an occasional basis.
Full UK Driving Licence required.
In return you will receive a competitive salary, excellent benefits package and work for an accredited 'Best Company'.
On the outside we have a unique converted office with free parking and on the inside the atmosphere is relaxed and friendly.
Join your colleagues for social sarnies every Tuesday morning to catch up on non-work-related topics and have a chinwag.
This is a customer facing role which requires good interpersonal skills, technical understanding, and the ability to work as part of a team but also demonstrates initiative when working alone.
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