Company Overview Jam Pan is a dynamic and forward-thinking company with some ambitious growth plans dedicated to delivering innovative learning solutions to our clients.
We pride ourselves on building strong relationships, driving value, and staying at the forefront of our industry.
As we continue to grow, we are looking for a talented and strategic individual to join our team as a Programme Success Lead.
Role OKR's Enhance overall client experience through excellent delivery and PIR.
Drive client customer retention and growth through time to delivery.
Identify opportunities for process optimisation and lead initiatives to improve efficiency, reduce costs, and enhance service.
Monitor and enhance customer satisfaction levels through the continuous improvement of service delivery standards and practices.
Our Team We are seeking a experienced Programme Success Lead to oversee the planning, execution, and delivery of our service solution delivery programmes.
The ideal candidate will have a proven track record in managing complex service delivery projects, improving customer satisfaction, and help drive teams towards achieving excellence in service solutions standards.
Experience & Skills Programme and project management Stakeholder management MI data analysis and reporting Why Join Us Be part of a dynamic and growth-focused organisation.
Contribute to the development and implementation of cutting-edge learning solutions Work in a collaborative and innovative team environment Shape the future of our business by staying ahead in a competitive industry If you are a strategic, proactive, passionate about service delivery, innovation, and driving business success, we invite you to apply for this exciting opportunity.
Join us in reimagining the future of learning and development!
If this sounds like you please feel free to reach out directly to ******