Job Title: Production Support Engineer Client: FinTech Salary: Up to £140,000 + Bonus/Benefits Location: London (Hybrid) My client are a top ranked, technology-driven trading firm that pushes tech to the limits!
The firm is run by Computer Scientists and Olympiad winning mathematicians from the top global tech and financial firms.
They are widely considered as using some of the best tech out there, as well as having a great company culture, and rewarding employees hard work through progression and market leading compensation!
Within the Production Support team you will provide Level 2/3 support for the UAT and production environment for all Front Office and Middle Office applications across all asset classes.
You will face off and communicate daily with Development teams, Portfolio Managers, Execution Traders, and business teams to establish a best in house support system.
responsibilities: Ensure readiness of the global trading platform for both pre-trading and post-trading activities.
Monitor and support the entire transaction flow across the trading platform.
Promptly identify, analyse, and resolve alerts and issues, or escalate them to minimize disruptions in trade flow and prevent outages.
Collaborate extensively with the trading community, back office operations, brokers, exchanges, development teams, and infrastructure teams.
Supervise automated processes, scheduled jobs, and routine reports.
Create tooling and automate processes where necessary to optimise workflows/inefficiencies Liaise with Dev and Infrastructure teams to coordinate and participate in software/new version releases.
The right candidate will have the following: 5+ Years experience supporting front office applications/trading systems Strong scripting/development ability in 1 or more languages (python) SQL experience Degree in computer science or related field Benefits: Cutting-edge tech: 5/10 years ahead of the competition Rewarding, satisfying work: yearly pay reviews, role progression and autonomy Technologists only report to technologists Unrivalled bonus, exceptional benefits package Hybrid working If you are interested in the Application Support Engineer role, please apply directly or email ******