Product Support Specialist (Software) - £35K + Bonus

Job Title: Product Support Specialist (Software) Do you have the following skills, experience and drive to succeed in this role Find out below.
Location: Near Crewe, Cheshire Salary: £35,000 per annum Work Arrangement: On-site 2-3 days per week Experience: - Customer Support: Assist customers in effectively using the newly implemented software product.
- Training and Education: Conduct training sessions and courses to educate customers on software functionalities.
- Customer Support: Provide ongoing support and troubleshooting assistance to customers as needed.
- Knowledge of software products - Experience within the Manufacturing/Logistics industries is preferable Qualifications: - Proven experience as a Product Support Specialist, Software Product Admin, Super User / Admin, preferably in a software environment.
- An understanding of software functionalities and troubleshooting.
- Excellent communication skills for customers interactions.
- Training or instructional experience is a plus.
-The ability to produce documentation / help guides is helpful.
Work Arrangement: - On-site presence required 2-3 days per week.
Ready to be part of a dynamic team transforming customer experiences with innovative software?
Apply now!