To provide skilled technical support by writing, approving and maintaining accurate finished product specifications within the required timeframes, ensuring information contained is consistent with the source data (e.g.
raw material data, factory recipes/specs, etc) and compliant with customer requirements, relevant legislation and group policy.To ensure the timely creation and approval of accurate, right first time product pack copies and artwork in accordance with customer requirements, relevant legislation and group policy.ResponsibilitiesApprove and maintain finished product specifications for all finished products supplied.
This will include: Completing specifications in accordance with customer protocols ensuring data provided is accurate, valid, and compliant with customer requirements, relevant legislation and group policyCalculating and generating ingredient declarations in required customer formatEstimating meat content by both theoretical methods (QUID) and using laboratory analyses.Ensuring that all data and/or claims that are linked with product specifications can be supported and are validated against customer requirements, legislation, group policy or third-party protocols (e.g.
RSPO logo approval, Vegan Society etc.
).Receiving, evaluating and actioning as appropriate requests to amend/update specifications ensuring effective communication with all relevant stakeholders.Legal pack copy generation of technical information required for product packaging (Primary and Secondary) ensuring compliance with customer requirements and relevant legislation.To upload approved cutter profiles onto customer portals.Artwork Approval (covering primary and secondary packaging) Working with all relevant stakeholders (e.g.
design houses, customers, internal and external commercial teams, printers etc.)
to ensure packaging artwork designs are compliant with legal / customer technical requirements.To ensure that Recipe Professor is updated with analytical nutrition data that matches artwork.To ensure all relevant supporting documentation has been completed to the required standard and is linked to the appropriate specification.
This may include, but is not limited to cooking or reheat validations, nutrition results, QAS/QCCP documents, salt exceptions and certificates.To keep up to date with customer and legal requirements and ensure all customer portals are maintained.To consider and respond to customer queries regarding specifications as and when they arisePresent product specifications to customers as required during visits/audits and implement corrective actions where required.Provide guidance and support to other departments as required to support understanding and awareness of specific customer requirements.Work closely with other functions, particularly product development and raw materials supply chain teams, to ensure collaboration on timescales.Keep up to date with process changes in factories where they could impact specificationsEssential CriteriaExperience of writing product specifications or relevant (technical/NPD) experience from within Pilgrims EuropeExperience in using at least one relevant retail customer portal / web based systemCompetent working knowledge of food legislationComputer literate – familiar with Excel & Word, comfortable using computer systems.Good communication skills (written and verbal)Highly organised, methodical and able to prioritise workload, and adapt as priorities change.Excellent attention to detailAble to work to strict deadlines.Uses initiative, self-motivated and assertive.Team player with confidence and ability to work independently.Desirable CriteriaFood related qualificationGood knowledge of customer requirements and specification portalsRegulatory training / Certification in food labellingAble to demonstrate experience in establishing and maintaining relationships with customers.