Product Manager

We use our expertise and products to craft customer experiences.
Our range of services helps global brand acquire, engage and retain choice-rich customers.
2023 Collinson International Limited.
Registered in England & Wales under registration No.
2577557 Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence.
The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world's original and leading airport experiences programme.
Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special.
We work with the world's leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP.
Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 global colleagues.
Purpose of the job Our EMEA Product Market Growth team is seeking an Associate Product Manager to contribute to the regional and global initiatives.
In this role, you will be part of the team that drives the implementation of the product strategy and initiatives within your assigned Pod and Market, working with teams from across the region.
You will have an inquisitive mindset, that allows you to ask the right questions, and complete analysis to assist with the initiatives you are working on, with a strong focus on delivering value.
The focus is on building a valuable travel ecosystem through product-led growth.
Key Responsibilities Product Strategy · Assist in defining and developing an innovative product roadmap aligned with the company vision, whilst assisting with current in progress initiatives.
· Contribute to identifying and assessing growth opportunities in alignment with business goals.
· Collaborate with key stakeholders to define product strategy and provide regular updates.
· Challenge and work with the team to ensure intiatives are delivering value for the company, clients and customers.
· Focus on customer, and how each initiative can affect them and their experiences Product Execution · Support the ongoing management of outcome-focused product roadmaps based on the company vision.
· Collaborate with cross-functional teams, partners and clients for product launches and deliverables.
· Contribute to discovery workshops with partners, clients and customers to ensure what we are delivering, is what is wanted and gives value.
· Contribute to the creation of business requirements documents and functional specifications.
· Assist in defining new features, functionality, and services aligned with customer needs and business goals.
· Assist with delivering quick to market test and learn experiments to gain understandings prior to a full product build.
Data Driven and Customer Centric  -  Collaborate with business partners to understand initiative outcomes, and if the goals have been hit or missed  · Assist with analysing performances of initiative using data sources and driving growth through data-driven experiments and a test-and-learn approach.
· Measure initiative-level outcomes and connect them to key metrics for business success.
Influencing -  Communicate progress to the wider EMEA teams, and stakeholders and supply reports to support progress.
· Ensuring all parties are kept up to date, concerns are noted and analysed to ensure a good working relationship across the EMEA region  · Challenge effectively where needed, and required to ensure your understanding and others is better  · Work closely with local partners and the Product Consumer & Partner team to support growth initiatives.
Knowledge, skills and experience required · Entry-level experience in product management.
· Basic data analysis skills.
· Exposure to data analysis · Basic experience in design and development · Basic understanding of the experimentation cycle and Agile principles.
· Strong interpersonal and communication skills · Self-motivator with a willingness to learn new skills · Ability to thrive in a fast moving and changing environment · Ability to show initiative and to work independently · Ability to network and maintain relationships across multiple groups · Ability to work at pace, work through project challenges in a collegiate way · Good communication skills (ability to present, inform and guide others) · Ability to generate ideas and draw them out of others · Comfortable working with people at all levels in an organization and externally · Willingness to take on a variety of roles and responsibilities Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work.
Our company values are: Act smarter, Do the right thing, One team and Be insight led.
These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
If you need any extra support throughout the interview process, then please email us at ******