Job Summary: Salary range: £39,150 - £42,861 per annum Work location: London Hours per week: 36 Contract type: Temporary up to 24 months Vetting requirements: Enhanced DBS Check Closing date: 22nd November 2024 Interview date: Week commencing 25th November 2024 About Us: Keeping residents safe, secure, and comfortable in their Temporary Accommodation homes.
In Kensington and Chelsea, we put local people and local businesses at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient.
We want to give everyone a great quality of life, with access to a comfortable home, sustainable and desirable employment options, and the chance to live and work in a healthy and safe environment.
And our Housing Needs department plays a vital part in achieving these goals.
The Role: Joining our integrated and highly experienced team, you'll help improve the efficiency and overall success of our Temporary Accommodation and Resettlement department through effective contract monitoring.
You will be putting residents first and supporting them in Temporary Accommodation when they experience repair and other property issues.
It's all about working closely with our Temporary Accommodation Managing Agents to ensure that our accommodation portfolio stays safe, secure and in good condition for households in housing need, then following up with effective contract monitoring.
On top of your core duties, you'll implement impactful operational plans that fit with our wider strategy as a council.
You'll also investigate and manage complaints and identify and monitor remedial actions aiming to deliver the best service to our residents.
You'll be joining us at an exciting period following the restructure of our department — we've introduced totally new ways of working, but we want to keep innovating and achieve even more.
On top of this, you'll be able to take advantage of extensive training opportunities, including specialist property training.
Please refer to the Job Description for more information About You: We're looking for solid experience in housing or property.
This includes experience in contract management, repair management and complaint handling as well as working with landlords or letting agents.
You'll be able to confidently handle a demanding workload and communicate effectively with excellent written skills.
A good knowledge of relevant legislation, regulations and the private rented sector is important.
You'll also need to be energetic, enthusiastic and resourceful, with a genuine passion for property.
Ideally, you'll be qualified to carry out property inspections under the Housing Health and Safety Rating system, but this isn't essential.
In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme, generous annual leave and excellent learning and development opportunities.
Please apply online explaining how you meet the requirements set out in the person specification and job description.
We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.
Application process Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted.
You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form.
Additional information: The council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.
We make sure all our staff are vetted to a high standard by conducting pre-employment checks to assess and assure the trustworthiness, integrity, and ability of prospective employees.
This includes validating identity, right to work in the UK, qualifications (where applicable), work history (including the investigation of gaps) and referencing.
They may also involve criminal record checks (UK and overseas).
We promote equality, welcome diverse applicants, and ensure inclusivity in our recruitment and selection process.
This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
Information about the safeguarding of children and support for families: https://www.rbkc.gov.uk/children-and-education/safeguarding-children Information about protecting and safeguarding yourself and others from abuse and neglect: https://www.rbkc.gov.uk/health-and-social-care/adult-social-care/safeguarding-adults We do not accept speculative CVs.
If you have any queries, please contact: ******