Principal ServiceNow Architect Location: Luton - Hybrid In Office: 3 days per week The Opportunity: The world's leading biopharmaceutical company seeks a visionary Principal ServiceNow Architect to drive a transformative overhaul of its technology ecosystem through ServiceNow - powering the groundbreaking research and life-changing medical advancements that define its mission.
The Role: As the Technical Design Authority and Product Owner for ServiceNow interfaces - from Virtual Agents to Portals and Mobile Apps - you'll be the architect behind a seamless, powerful platform, setting new standards for data quality and consistency through the Common Service Data Model (CSDM).
Leading a global team of 36 top ServiceNow professionals, you'll step into a hands-on technical leadership role, shaping integration strategies and driving transformation projects that don't just align with the client's vision but push it forward.
Essential Requirements: - Proven experience delivering large-scale ServiceNow transformation projects - Deep expertise in ServiceNow, particularly in data modelling, configuration, and platform architecture - Strong understanding of data management principles, data modelling, and data governance - ServiceNow Certifications (Administration and Implementation Specialist in at least 10 modules) - Proficiency in ITSM and ITIL processes, with Certified ITIL v4 Foundation or higher certifications - Knowledge of architectural frameworks like TOGAF 9+, IT4IT, and the Scrum (Agile) development process - Solid grasp of ETL processes, data integration, and relational databases - Exceptional problem-solving skills, with the ability to analyse complex data requirements and propose effective ServiceNow solutions - Extensive understanding of IT infrastructure and its integration with ServiceNow Benefits Package: - Base Salary: £100,000 - £120,000 (DoE) - Benefit Fund: 11% - Car Allowance: £7,500 - Long-Term Incentive Shares: 10% - Annual Bonus: 18% Increasing to 36% based on company performance - Annual Leave: 25 days + Public Holidays + purchase an additional 10 days - Healthcare: Bupa Medical Insurance - Pension: 12% Matched Contribution - Relocation Package: Available for eligible candidates For more information or to apply, please reach out to: Contact | 02077806706 Principal ServiceNow Architect