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DESCRIPTION
As a Principal Engagement Manager, you will be instrumental in leading large-scale, complex projects that integrate multiple work streams. You will serve as the bridge between AWS cross functional teams (ProServe, Sales) and customer executive teams, providing high-level briefings to Senior Vice Presidents (SVPs) and Vice Presidents (VPs). Your role is crucial in ensuring the strategic alignment and success of our projects.
Key job responsibilities Project Leadership and Strategy Implementation:
Define, plan, and manage complex, integrated project workstreams across multiple strategic opportunities. Lead project planning, scheduling, and coordination to ensure timely delivery and high-quality outcomes. Develop and implement risk management plans to mitigate project risks and demand plans to ensure smooth project execution. Oversee the contract execution process, ensuring all contractual obligations are met and aligned with project objectives.Executive Communication and Reporting:
Prepare and deliver executive-level briefings and materials to SVPs and VPs ensuring clarity and alignment with business objectives. Serve as the primary point of contact for executive stakeholders and internal teams (Sales, ProServe, Account Teams), maintaining continuous communication and transparency throughout project lifecycles. Facilitate executive-level meetings and presentations, articulating project status, challenges, strategic recommendations, and the progress of contract deliverables.Stakeholder Engagement and Team Collaboration:
Foster strong relationships with stakeholders at all levels of the organization to ensure alignment and support for project initiatives. Collaborate with cross-functional teams to gather and analyze data requirements, ensuring they are clearly defined and integrated into project plans. Lead proposal delivery efforts, working with internal teams to develop proposals that meet customer needs and align with strategic goals. Provide leadership, direction, and coaching to project teams, enhancing their capabilities and ensuring high performance.Continuous Improvement and Innovation:
Continuously evaluate project processes and outcomes, identifying areas for improvement and innovation. Stay abreast of industry trends and technological advancements to incorporate best practices into project management, including refining data requirements gathering processes.Accountability and Success Metrics:
Take full responsibility for the engagement's success, tracking performance metrics and adjusting strategies as necessary to meet business objectives. Ensure that all project deliverables meet the quality standards and strategic goals set by the organization, including the timely and accurate delivery of proposals and contract execution. BASIC QUALIFICATIONS Bachelor's degree with 10+ years of experience as a Program Manager or in a similar leadership role in a technology-focused environment.7+ years of leadership in technical product or program management, with the ability to guide strategic initiatives.5+ years of experience managing large-scale, cross-functional projects, including building sustainable processes and coordinating complex schedules.5+ years of experience developing customer-facing presentations.Experience with project management disciplines, including scope, schedule, budget, quality, risk, and critical path management. PREFERRED QUALIFICATIONS Advanced project management certifications, such as PMP, Agile, or equivalent.10+ years of experience developing customer-facing presentations.Proven experience defining and managing KPIs/SLAs to drive multi-million dollar businesses, with regular reporting to senior leadership.Track record of driving innovation at a strategic level within large organizations.Superior written and oral communication skills, particularly in executive settings. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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