Primary Care Pharmacy Technician

Job summary Cambridge City 4 Primary Care Network Ltd. offers an exciting opportunity to join our established team of 4 Clinical Pharmacists and 5 Technicians based around our 6 network GP practices in central Cambridge.
As a Primary Care Pharmacy Technician you will be working across the Cambridge City 4 Primary Care Network to support the delivery and development of our Pharmacy services, carrying out clinical medication reviews, high risk drug monitoring, supporting vaccination clinics, processing discharge medication and medication management.
You will be working in partnership with the patients GP practice, community pharmacists, nurses, care homes, secondary care as well as the extended PCN personalised care and physiotherapy teams.
We are able to offer the right candidate an exciting and rewarding career in primary care.
Main duties of the job To support the management and development of the prescribingsystems to ensure safe, effective and quality prescribing within the practices.To work closely with the lead GP partners for prescribing onindividual prescribing projects or audits.To develop strong working relationships with communitypharmacies.To act as lead contact for any complex prescribing queries fromstaff.Support the practice drug monitoring protocols, as per NICE guidelines.Demonstrate knowledge and understanding of the local formulary guidelines and use of digital resources eclipse.Communicating with patients/carers and members of thehealthcare team including GP's, nurses and receptionists.Liaising with local pharmacies and hospitals regardingdischarge queries, and helping to ensure optimum therapy and to ensure asmooth transition from Secondary to Primary Care.Answer ad hoc medication drug queries from GPs, nurses andother healthcare professionals within the post holders expertise.support clinicaladministration, projects and audits to improve services and initiatives toenhance safety, quality and cost effectiveness.to work autonomously and be capable of prioritisingwork whilst maintaining accurate and timely records.Partake in PCN pharmacy team meetings with a positive and encouraging attitude towards team work , PCN prospects, problem solving and future development .To facilitate and participate in multidisciplinary meetingsand educational sessions related to prescribing topics.
About us With a combined patient list size of over 57'000 across six practices, CC4s vision is to work together with our Practices and Integrated Neighbourhood Partners to deliver the best possible outcomes for our patients and professional opportunities for our staff.Our current Pharmacy team consists of four Clinical Pharmacists (Independent Prescribers) and five Pharmacy Technicians.
We have an established Personalised Care team of four Social Prescribers, six Care Coordinators, a Mental Health Community Connector and two Health and Wellbeing Coaches.
In addition to this we have three First Contact Physiotherapists.
We are an innovative, forward thinking organisation and we are looking for individuals with drive, ambition, dedication, compassion and enthusiasm.
As our employee you would have the following opportunities:--Competitive salary based on experience-Employee Assistance wellbeing service-Supportive and friendly working environment-Peer group support -On going training and CPD-Working in the beautiful city of Cambridge- We value a healthy work life balance and would be willing to consider flexible working arrangements.- We feel that we are able to offer the right candidate an exciting and rewarding career in primary care.
Job description Job responsibilities Main Purpose:To support the management and development of the prescribingsystems to ensure safe, effective and quality prescribing within the practice.To work closely with the lead GP partners for prescribing onindividual prescribing projects or audits.To develop strong working relationships with local communitypharmacies in order to assist patients and provide a high quality service.To act as lead contact for any complex prescribing queries fromstaff.Dealing with medication queries including acute medication requests,patient medication and prescription queries.
This may involve removing unwanteditems, checking review dates, ensuring necessary blood tests and monitoring hasbeen carried out, prescription synchronization etc.Communicating with patients/carers and members of the healthcare teamincluding doctors, nurses and receptionists.Liaising with local pharmacies and hospitals regarding prescriptionqueries, and helping to ensure optimum therapy and to ensure a smoothtransition from Secondary to Primary Care.Answer ad hoc medication drug queries from GPs, nurses and otherhealthcare professionals within the post holders expertise.Updating of medication received from secondary care on the patientmedical record, where appropriate.To problem solve issues related to prescribing.To support the lead GP for prescribing with clinical administration,projects and audits to improve services and initiatives to enhance safety,quality and cost effectiveness of prescribing ( Prescribing Quality Schemeas assigned by CCG Medicines Management Team, MHRA updates etc.
)To workas an autonomously and be capable of prioritising workwhilst maintaining accurate and timely records.Other Duties:To facilitate and participate in multidisciplinary meetings andeducational sessions related to prescribing topics.To keep professionally up-to-date at all times and to meet the GeneralPharmaceutical Council standards for continuing professional development so asto maintain professional registration.To ensure that all information is recorded accurately using computersystems and paper if required.To ensure maintenance of accurate patient records and ensure allrelevant information is documented in the patients medical record in a timelymanner.Key working relationships:The post holder will be required to maintain constructive relationshipswith a broad range of internal and external stakeholders and communicate withall grades of healthcare staff including all practice staff, secondary healthcare staff, community health care professionals and community pharmacists.Communicate highly-sensitive condition-related information to patientsand relatives if needed.Health & safety:The post-holder will assist in promoting and maintaining their own andothers health, safety and security as defined in the practice Health &Safety policy, the practice Infection Control policy and published procedures.This will include;Using personal security systems within the workplace according topractice guidelinesIdentifying the risks involved in work activities and undertaking suchactivities in a way that manages those risksMaking effective use of training to update knowledge and skillsUsing appropriate infection control procedures, maintaining work areasin a tidy and safe way and keeping them free from hazardsActively reporting health and safety hazards and infection hazardsimmediately when recognisedKeeping own work areas and general / patient areas generally clean,assisting in the maintenance of general standards of cleanliness consistentwith the scope of the job holders roleUndertaking periodic infection control training (minimum annually)Reporting potential risks identifiedEquality and diversityThepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpretingthem in a way that is consistent with practice procedures and policies, andcurrent legislation.Respecting the privacy, dignity, needs and beliefs of patients, carersand colleagues.Behaving in a manner that is welcoming to and of the individual, isnon-judgmental and respects their circumstances, feelings priorities andrights.Personal/Professional developmentThepost-holder will participate in any training programme implemented by thepractice as part of this employment, such training to include:Participation in an annual individual performance reviewTaking responsibility for own development, learning, and performanceand demonstrating skills and activities to othersQualityThepost-holder will strive to maintain quality within the practice, and will:Alert other team members to issues of quality and risk.Assess own performance and take accountability for own actions, eitherdirectly or under supervision.Contribute to the effectiveness of the team by reflecting on own andteam activities and making suggestions on ways to improve and enhance theteams performance.Effectively manage own time, workload and resources.Communication:The post-holder should recognise theimportance of effective communication within the team and will:Communicate effectively with other team membersCommunicate effectively with patients and carersRecognise peoples needs for alternative methodsof communication and respond accordinglyContribution to the implementation of services:Thepost-holder will:Apply practice policies, standards and guidance.Discuss with other members of the team how the policies, standards andguidelines will affect their own work.Participate in audit where appropriate.ConfidentialityIn the course of seeking treatment, patients entrust us with, or allowus to gather, sensitive information in relation to their health and othermatters.
They do so in confidence andhave the right to expect that staff will respect their privacy and actappropriately.
In the performance of the duties outlined in this job description, thepost-holder may have access to confidential information relating to patientsand their carers, practice staff and other healthcare workers.
They may also have access to informationrelating to the practice as a business organisation.
All such informationfrom any source is to be regarded as strictly confidential.
Person Specification Experience Essential * Professional registration with GPhC * BTEC/NVQ level 3 or equivalent in pharmaceutical sciences * Experience of working as a qualified, registered Pharmacy Technician in primary care/secondary care/community care * Knowledge and understanding of pharmacy law, ethics and current legislation * Good clinical pharmacy knowledge including terminology * Sound computer skills, proficient with MS Office * Excellent understanding of data protection and confidentiality * Works effectively independently and as a member of a team * Has attention to detail, able to work accurately, identifying errors quickly and easily * Has excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience * Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines * Self motivated and proactive * Continued commitment to improve skills and ability to work in new areas * Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others * Excellent time keeping Desirable * Completed CPPE pathway * Experience in General Practice environment * Experience in using SystemOne and/or EMIS clinical systems * Evidence of continued professional development * Understanding of PCN DES Pharmacy indicators * Hold a current driving license Qualifications Essential BTEC/NVQ level 3 or equivalent in pharmaceutical sciences Desirable CPPE pathway