Primary Care Centre Assistant/Driver - Newtown/Welshpool, North Powys

Job summary ReliefPart Time Primary Care Centre Assistant and Driver1 x hours per weekWorking a combination of day, evening and nightshifts, but predominantly nights with additional hours often available.
Primarilybased at Newtown Hospital, and Welshpool Hospital.Althoughwelcome, no prior experience is essential as full training will be provided.You will need to have outstanding interpersonal skills to build relationshipswith colleagues and patients.Would yourelish the opportunity to become part of an organisation that makes a realdifference to the community?
Perhaps a part time job offering flexible shiftssounds ideal to provide more time for hobbies, or maybe will work wellalongside another job you have?
Whatever your reason for applying, the teamhere at Shropdoc want to hear from you!Our RequirementsHave possessed a full UK driving licence for a minimum of 3 years Be over 25 years of age for vehicle insurance purposes Familiar with the use of Sat navigation, with good knowledge of local geography Confident using Microsoft Office Excellent communication, interpersonal and teamwork skills Flexible, reliable, self-motivated, and resourceful Main duties of the job Youll be based primarily in North Powys, whereyoull greet and welcome patients.
Youll also drive GPs to homevisits in the surrounding areas, potentially anywhere in Shropshire.
Yourduties will include:Transporting theDuty GP / Clinicians to all home visitsChecking diagnosticequipment and clinical bags used by GPs is present and in working orderEnsuring surgeriesare set up and fully equipped in readiness for patientsGreeting patientsattending the Primary Care Centre, acting as a first point of contact Supporting withadministrative tasks, such as handling telephone calls and arranging conferencecalls, faxing prescriptions and admission lettersEnsuring the Centreand vehicles are kept clean and tidyHow to ApplyFor your application to be considered, please submit yourCV and a covering letteroutlining how you meet the requirements of the Job Description and Person Specification for this role to.
For details of the Job Description and Person Specification, please refer to the attachment on the bottom of this page.Please note that shortlisting of applications and interviews for this role will take place while the advert is live; the advert will close once the successful candidate is found.
Candidates are therefore encouraged to submit applications as soon as possible.We are unable to respond to all candidates,if you haven't been contacted by 30th November 2024,unfortunately you have been unsuccessful on this occasion.
About us Shropdoc is a not-for-profit company established in 1996.
We provide 24/7 urgent primary care services for patients across Powys, Shropshire, Telford and Wrekin.
This includes out of hours GP services, care coordination, single point of access in Shropshire, and an oncology advice line.
Our Primary Care Centres offer support to patients who have pre-booked appointment times to avoid unnecessary waiting, and are mostly located within hospitals around the Shropshire, Telford and Wrekin, and Powys areas.The Package Working a minimum of hours per week on a fixed shift pattern with additional hours oftenavailable.
Shifts will beacross evenings and nights Shift patterns areprovided with a minimum of 6 weeks in advance, although some flexibility willalso be required to meet the demands of the roleBase rate of £, although working primarily out of hoursshifts you will benefit from the 30% uplift when workingbetween 8:00 pm and 6:00 am on weekdays and for Saturday shifts, as well as a60% uplift on Sundays and Bank Holidays25 days annual leave plus bank holidays, rising to 27 days after 5 years service, and 29 days after 10 years, pro rata NHS pension Paycare healthcare benefits for all staff and dependants Access to national discounts (Blue Light Card and Health Service Discounts) Comprehensive training and career development opportunities Uniform Company sick pay Cycle to work scheme Job description Job responsibilities 1.
Job PurposeTo support the clinician in ensuring that the patient pathway is completed within laid down timescale in accordance with policy, procedure and working instruction.The post holder will be responsible for supporting the continuing provision of first-class care for all our patients through ensuring reception, administrative and driving duties are undertaken efficiently and effectively.2.
Job SummaryTo act as receptionist at the base, managing patient appointments, supporting clinicians with administrative tasks, and supporting and managing patients through their experience with ShropdocTo liaise with despatch and your clinician to ensure that base appointments and home visits are completed in a timely fashionTo drive the Shropdoc vehicle to home visits in a safe and competent mannerTo ensure that all kit is checked and available for both home and base appointmentsTo ensure that vehicles are checked prior to any visits so that they are safe and roadworthy3.
Duties and Responsibilities - BASE ensure that the base is set up and ready for patients at the beginning of the shift.
All computers to be logged in and all essential kits ready and available.
ensure that the base email account is checked and anything relevant is actioned, all phone lines are connected, and printers are operational.
clinical kits are checked in conjunction with the Kit Checking and Sealing Process appropriately record all drug and sundry usage across the shift using the relevant stock control method and in conjunction with the Medicines Management Policy support your clinician with administrative tasks, such as scanning paperwork, emailing information or making phone calls be responsible for greeting patients at bases and promptly recording their arrival on clinical software and ensure that should a patient not attend that it is promptly reported to despatch ensure that all infection control procedures are stringently followed in line with relevant policy and maintain a continuously clean and tidy environment carry out basic first response and fault-finding following failure of systems/technical equipment provide clear and specific details to despatch when reporting issues that require further investigation log any incidents that occur on shift via Radar (for example, health and safety incidents, safe-guarding concerns etc.)
advise clinicians of any drug or sundry shortages witness the removal and re-stock of controlled drugs and sign your agreement check the presence and function of all diagnostic equipment, replacing batteries or reporting any faulty items keep despatch appraised of clinical workload and any delay in seeing patients always maintain security of the base, including ensuring that the drugs cupboard remains locked, and that no patient identifiable data is accessible follow the process for patients without appointments should people unexpectedly turn up at base looking for clinical support ensure prescriptions are in printers when the doctor is seeing patients but stored in drugs cupboard when on home visit or base is closed4.
Duties and Responsibilities HOME VISIT ensure that the clinician is always transported to home visits safely and with all clinical kit available maintain contact with despatch throughout home visits, informing them of any delays/detours and always ensuring they are contacted before returning to base4.03Comprehensively complete vehicle checks as per the Driver and Vehicle Policy and the Vehicle and Kit Log before driving anywhere on shift4.04Ensure that full clinical kits are available on all home visits and that it is regularly checked and re-stocked in accordance with procedure always use the TomTom satnav in the vehicle, even on short, local journeys4.06Support clinician in locating the front door of properties and assist with carrying of kit4.07Report all arrival and departure times using the working times function of the TomTom4.08Provide an escort into the patients home at the request of the clinician if you feel safe and comfortable doing so.
Never witness a consultation, remain in the hall/by front door and be available as required4.09Record all drugs/sundries dispensed out of the vehicles using relevant stock control recording method and restock as required4.10Record details of home visits on Vehicle and Kit log4.11Always maintain security of vehicle always abide by the rules of the Highway Code and the Driver and Vehicle Policy ensure Toughbooks are charged and switched on and that you are aware of how to resolve basic faults5.
Duties and Responsibilities ALL TIMES5.01Ensure that the lone worker devices are switched on and accessible both whilst on base and in the car.5.02Ensure that you know what to do in the event of systems going down and how to revert to fail over/contingency measures responsive in case of a clinical emergency and support your clinician appropriately5.04Ensure all E-learning training is up to date and complete and attend any statutory and mandatory training as requested maintain a constant interest in matters relating to Health and Safety and to escalate any concerns actively participate in the training and mentoring of any new members of staff attend base meetings or other scheduled operational training when requested undertake any other duties of a similar nature consistent with the responsibilities of the post have a good understanding of Shropdoc policy and procedures, in particular those pertaining to your role maintain regular and consistent attendance at work, be punctual and ensure that you wear Shropdoc uniform while on shift5.11Ensure good communication skills are used with patients, members of the public and health care professionals and that complaints, compliments or concerns are responded to appropriately Person Specification Knowledge/Skills/Abilities Essential - Ability to work under pressure - Good interpersonal and communication skills - IT literacy - Ability to be sensitive and discreet and maintain confidentiality - Ability to work independently and as part of a team - Committed to promoting high standards of patient care - Flexible to meet the needs of the post Qualities Essential - Calm and courteous - Empathic - Responsive to changing situations - Conscientious, reliable and resourceful - Self-motivating - Diplomatic and tactful - Organised, systematic and flexible Qualifications Essential Educated to GCSE level or equivalent Experience Essential - Minimum 3 years driving experience - Aged over 25 (insurance) - Full driving license - General administrative experience or equivalent skills - Use of different IT platforms to include email, health reporting software (or equivalent) and basic Office tasks Desirable - Unsocial hours//shift experience