Job summary Hywel Dda University Health Board is looking to recruit to the role of Prescribing Clerk, working as a member of the team in Meddygfa Minafon, one of our Health Board Managed GP Practices.
There may be a requirement to work across different Primary Care sites within the Health Board as needed.
The post holder will process patients' repeat prescriptions accurately and in a timely manner, and will work closely with our GPs, Clinical Pharmacists, Pharmacy Technicians, admin team and local community pharmacies.
The successful candidate will liaise with patients, carers and other health professionals regarding queries and requests and will ensure repeat medication is issued in line with practice protocols and systems, ensuring any queries are dealt with quickly and correctly.
Main duties of the job Issuing of daily prescriptions, batch prescriptions and reauthorisation of certain prescriptions.
Liaising with local Community Pharmacies building effective working relationships.
Processing patient queries about prescriptions.
Ensuring any monitoring tests are up to date before issue of prescription.
Ensuring any change of doses from hospital discharge letters are updated on the patient's records.
Training and supporting receptionists with processing of prescriptions.
Covering reception as directed.
About us Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties.
Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales.
We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through: Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.
Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.
Two integrated care centres (Aberaeron and Cardigan, Ceredigion).
Community facilities, including: 48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description Job responsibilities This is a key role assisting the clinical and administration teams at the practices in organising patient care and helping to ensure that medicines are issued in a safe and timely manner.
You will need to be able to work on your own and to prioritise your communication skills and the ability to work under pressure are essential.
Previous experience of working in a primary care setting and knowledge of prescribing systems would be desirable but not essential as full training will be given.
The post holder will process patients' repeat prescriptions accurately and in a timely manner, and will work closely with our GPs, Clinical Pharmacists, Pharmacy Technicians, admin team and local community pharmacies.
The successful candidate will liaise with patients, carers and other health professionals regarding queries and requests and will ensure repeat medication is issued in line with practice protocols and systems, ensuring any queries are dealt with quickly and correctly.
If you believe you are who we are looking for, please read the Job Description for more information about the job role, and dont hesitate to get in touch if you have any questions.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.
In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post.
If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 20/02/2025 Person Specification Qualifications and Knowledge Essential Educated to GCSE level or equivalent.
NVQ level 3 in customer service or equivalent experience.
Competent to RSA Level 1 in typing/word processing Working knowledge of Microsoft Office including Word and Excel.
Desirable Awareness of a range of Health Services provisions.
Knowledge of NHS issues.
Understanding of Data Protection legislation.
Familiarity with the names of common medications.
Working knowledge of Emis and Vision GP software systems.
Experience Essential Experience of working in a customer service role.
Desirable Demonstrable experience of working in an administrative environment and working with GP clinical systems.
Experience of working in a health care environment, particularly one dealing with medicines.
Experience of working on the telephone such as a call centre environment.
Language Skills Desirable Welsh Speaker ( Level 1 )