Job summary The ideal candidate will be someone with General Practice experience, people management, patient services and the ability to help motivate the team, ensure business efficiency and provide excellent financial performance.
Main duties of the job Overseeing the day to day operations of the practiceFunctional management of all clinical and administrative staffTo work with the GP principal on strategic planning for the PracticeEnsure the promotion, monitoring and documentation of performance and quality target outcomes with the Practice including QOFTo deal with matters of CQC registration in conjunction with the designated Lead PartnerTo act as the formal representative of the Practice as and when requiredEstablishing, reviewing and regularly updating Job Descriptions and Person SpecificationsLeading change and continuous improvement initiativesReviewing and updating of all practice policies and proceduresCo-ordinating the practice diary, ensuring meetings are scheduled appropriatelyThe producing of Practice newsletters on a quarterly basisManaging the PPGManaging all complaints effectivelyEnsuring compliance with legislation and deal with disciplinary issues accordinglyBe responsible for health and safety aspects such as risk assessments and mandatory training About us Shah Zaman is a friendly, organised, supportive and high performing practice in North Birmingham.
We serve a patient population of just over 4790 patients.
Job description Job responsibilities Provide leadership and management skills to enable the Practice to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment.
To manage and co-ordinate all aspects of practice functionality, motivating and managing staff and optimising efficiency.
With an eye for continuous Quality Improvement and through innovative ways of working, lead the team in promoting Equality, Diversity & Inclusion, Safety, Health, Environment and Fire, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and ensure the practice complies with HIW regulations.
Person Specification Qualifications Essential Excellent organisational and team management skills Experience of working in administration Excellent written and communication skills Strong IT skills, confident in using Microsoft Office Resilience to working within the changing and challenging environment of General Practice.
Desirable Experience of working in Primary Care, General Practice Experience of using Primary Care IT Systems - SystmOne, Accurx, Docman